This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
With no warning the driver side rear door became unusable. It is frozen in the lock position and cannot be unlocked by the key fob, remote button, or manually. This is a dangerous situation should there be an accident or some other incident where someone needs to exit the vehicle quickly. There have been numerous complaints about this exact situation with this particular year and model. Why has there not been a recall?
Without warning Ignition Turned off WHILE driving and in motion. Was slowing to get ready to make a turn onto another adjacent road loss of power steering and the stall nearly resulting in Auto accident Luckily my 3 children were not present in the van at the time no warning lights no check engine lamp just sudden failure and shutoff of the vehicle
- Gulfport, MS, USA
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The driver side rear sliding door started making a loud buzzing noise when the doors lock. Then the door stopped locking at all. This is a safety hazard because my kids could open the door while the vehicle was moving. I read about this happening with other 2016 T&C vans also. There were no warning lights or anything to indicate what was happening. Just the loud noise.
Engine completely shut off while in drive on the road, lost all power, brakes everything. managed to coast into to a parking lot, where the vehicle kept turning on and off. The key didn't seem to connect to the van. the van died as soon as i coasted it off the road. everything is electronic in the van. even taking inserting the key fob into the van did not work. Van has around 93000 miles on it. Had problems where the van would not start at all before then got it to start eventually. It was like the ignition was not reading the key. First time it happened driving on the road. newer vehicle battery and batteries in the key fob. Help. is there a recall on this van?
The sliding doors, both driver and passenger side, locks broke. They make a loud honking noise when unlocking vehicle. After doing some research, it looks like this is a very common problem in the 2016 minivan.
During idle, or driving under various conditions, vehicle will randomly "shut down". This can happen driving through a corner or on the interstate at 70mph. Once it shuts down, you lose braking and steering assist. Still have headlight and accessory power. Car will start right back up either putting it in neutral and turning the key, or coming to a stop and putting it in park. Doesn't hesitate to crank, appears to have fuel pressure and spark. There is no correlation to this issue with driving conditions. Sometimes will happen multiple times in a day, sometimes wont happen for a week. Research suggests that this is a very common issue across many years of vehicles that have used the 3.6L Pentastar engine, however no TSB's or recalls have been issue for the 2016 T&C exhibiting this issue.
The rear passenger door no longer operates. Have been told it is a door actuator problem. How can a car manufacturer in 2016 not make a functioning part that would kill my children if the vehicle were to become submerged in water/catch on fire/ or need immediate evacuation. Chrysler should be ashamed they have not recalled and fixed this defective part that they have known since 2008 was a problem. Other than non functioning brakes and seat belts..... what could be more important than evacuation during an emwrgency"?emergency??"
Rear side passenger doors. At times they do not work remotely or manually. They go into a lock position and there are no means of opening them. If there are passengers in the vehicle, they are locked inside without any means to get out those doors. At the present time on my vehicle, one is working and the other is in a lock position. I am calling the dealer today to set up an appointment to resolve. This is a very serious problem if someone was to have passengers and have to exit the vehicle through those doors quickly, or are not able to climb out the front or back doors, I feel could lead to a liability or lawsuit against the manufacturer.
The contact owns a 2016 Chrysler Town and Country. The contact stated that the vehicle occasionally lost motive power without warning. The contact stated that the failure occurred occasionally while driving or while idling. The contact stated that the vehicle would restart after waiting for several minutes. The vehicle was taken to the dealer where no failure was diagnosed however, the dealer advised the contact to replace the battery. The contact stated that the battery was replaced; however, the failure recurred. The manufacturer was made aware of the failure but no assistance was offered as the vehicle was not included in a recall. The failure mileage was unknown.
Well the passenger sliding door hasn't locked since I can't remember, but that isn't my main complaint, M Y transmission went out along with possible fuel pump issues etc. This happened while enroute to meet my dad and brothers for lunch on a Saturday afternoon, I had my 3 children with me aswell..... it was a little scary and I was able to pull off thebusy highway and into a church parking lot. Where the van sat until Monday and wa taken to my dads via towe. The incident happened on April 9th 2022. I hd it checked out prior by a place called demarc auto in caldwell Idaho, ( where it sat for a week) due to an engine light being on for a while, my dad checked previously with a fuse reader devise and it showed a thermostat issue which is why the engine lightwas on. But I hadmy dad take it in to have it checked out, there they noticed that the thermostat did need replaced and stated that it did seem like there might be an issue with the transmission but said it drove ok after they fixed the thermostat and said they don't do tranmissions, my dad drove it fine home and then the next day I drove it to lunch and that is when it got scary and we had to pull over to the church.
On 4/12/2022, I attempted to open the drivers side sliding door on our 2106 Chrysler Town & Country. The door did not unlock when using the key fob or when using the unlock button on the drivers side door. I also tried manually unlocking the door but it would not unlock. Now the door is stuck in a locked state and will not open. I was unable to open the door to put my child into their car seat and therefore I would not be able to get them out of the car in an emergency. As this issue just started today (4/12/2022) I have not had a chance to get the vehicle looked at but have found many articles online that confirm that this is a re-occurring issue with this particular vehicle. There were no warning lights or any other indicators that this issue would occur. Vehicle and doors were working completely fine up until this morning (4/12/2022).
At a stoplight the vehicle completely quits.. totally..put in park restart ok. The vehicles airbag light on the control panel at the end of the "P R N D " comes on with an alarm. It requires all electronics ie clock to be reset. Have not experienced at any other speed except idle at a stop.
My wife had just gotten on the interstate and had accelerated to ~75 mph. Then without warning, the steering system locked up making it hard to navigate. Both the gas pedal and breaking system went off line as well. Luckily, there wasn't any vehicles in the immediate vicinity. She was able to allow the vehicle to coast to a stop as she wrestled with the steering wheel to try and get the vehicle to the side of the road. As the vehicle was slowing down (to around 25 mph), the speedometer indicated that she was at 100+ mph. This could have been devastating in most situation. Just prior to getting on the interstate, she was on a one lane road with 18-wheelers passing by her head-on. What if this was to occur if she was approach a cross walk with pedestrians crossing, or other vehicles (to include motorcycles), she would not have been able to stop. When she finally made it over to the side and the vehicle had stopped. She turned the vehicle off and everything was fine again, like nothing ever happened. This is our first and hopefully last occurrence. But looking online, this is nowhere near being close to the first occurrence of this type. Please see the following website which shows 413 reports for this make and model (but various years): https://There is also this website as well: https://www.quora.com/Why-does-the-steering-wheel-lock-up-while-driving The problem with that site is there are too many geniuses on there stating that this is not possible and follow on by showing their knowledge, etc. Others addressed solely the steering wheel issue stating it's a pump or fluid, etc. It also mentions of make/model this had occurred on (i.e. Mazda, Chevy Corvette - recall, etc.). Regardless, this is a major life threatening issue that is constantly occurring out there. Sadly, there are probably several instances where as the driver did not survive the incident, hence unable to report it.
left sliding door will not open or close. yes, it will be available for inspection. our safety is put at risk while in the car if the vehicle catches on fire and there are passengers in the back seat who will not be able to get out the side door because it will not open. no, the problem has not been reduced or confirmed by the dealer. no one has has inspected the vehicle. there were no warning lamps, messages, or other symptoms prior to failure. it first appeared about 4 months ago. have attempted to see what could be done, but it was beyond my abilities.
Ignition Switch. The switch moves somtimes out of run postion, turning off the engine, spesially when the engine is worm. ( I found this information in my Hayes Repair Manual where they also says it has a recall since 2015) Dealer claimed it was a computor glitch. Only the dealer ship. The Techs could could not get a clear signal that's why they said it was a computor glitch. But I think they know more because they said it might be the ignition switch. When I asked they if the had one they said no because they are waiting for parts from China....
Back sliding door inoperable, dealership sold the vehicle this way, neglected to disclose the issue. When we noticed we refused the sale, dealership added to the sale contract that it would be fixed before delivery, vehicle was not fixed before delivery after several attempts, and a third party off site company attempted to fix the issue. Dealership had the vehicle for 36 days before coming to a temporary fix, door still has issues opening and closing. Sometimes won-€™t open at all or just close instantly after opening pinching/crushing anyone who isn-€™t fast enough to get out of the way in the door. Door has also come completely off the track at one point. The door will not stop if it starts to close, it will slide closed into you or a child, the censors do not work as designed apparently. I sincerely hope for a fix as I am terrified of my children being trapped in emergency situation, or in general entry exit of vehicle.
A D V E R T I S E M E N T S
- Victoria, MN, USA