This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The door locking mechanism for my 2016 Chrysler Town and country stopped working. After doing some research this is an on going problem in this vehicle. If I were to get into an accident I would be unable to open the doors to get my children out for safety reasons. I am not sure why this hasn't been recalled yet.
We we're driving home from bishop on the highway at night, when all of a sudden the van wouldn't shift to 3 gear. It wouldn't go past 40 miles per hour. Every time we tried to accelerate the RPM's would go past the red section (about section 8 or 9). It was driving fine around 65 miles per hour prior, when all of a sudden it wouldn't continue accelerating at that speed anymore. We pulled over trying to switch gears to see if it would go back to normal, but that didn't work and we also tried turning off the car and nothing worked. We pulled up at a gas station for more gas. When we turned the car back on and put it into driving gear it jolted for a second right before and after taking it out of the driving gear. We had to drive on the highway at 40 miles per hour with the emergency lights on so we wouldn't get hit from behind from coming and un coming traffic since it was pitch dark at night. Also, the left back passenger door right behind the driver seat was no longer working earlier. It won't open neither with the clicker, or by hand (inside or the outside) or by the inside automatic buttons for the door. It just doesn't unlock any more.
While driving down a neighborhood street with my kids, I was 'punched' in the back of my head by the supplemental active head restraint on the drivers side. Upon examination, the plastic that hooks onto the holding pin snapped releasing the head restraint.
Sliding door lock actuators failed on both passenger side and drivers side before 38,000 miles creating a safety issues whereby passengers may not be able to exit vehicle in case of crash or fire.
While driving or sitting still all the indicator lights just come on if you were staring the vechicle for the first time, if you turn the car off it will not start back up if you take the key out of the ignition the warning buzzer starts ringing and the remote will not work.also the check engine light stays on for days I had it at the dealer and they could not find anything. The town& county had a similar issue like this on it 2008 modle this has occured five time
While accelerating onto the freeway the gas pedal went down farther than was pushed and what was a gradual acceleration of about 50/55 the vehicle jumped to 82mph. Several things were tried to slow it down while maneuvering to avoid hitting other vehicles and a semi. The floor mat was factory and attached to the hook and nothing was in the way of the pedal. Brakes were applied but it didn't slow it enough and upon letting off, the vehicle accelerated more. The cruise was turned on and off to make sure it wasn't that. The gears were shifted down and not until it was shifted in the the 4th gear did it start to release control. This was very scary and lasted for several miles.
The passenger side sliding door makes a short buzzing noise when the door is unlocked. This occurs if the door is shut or open. It buzzes when I use the remote unlock pushing it twice to unlock the passenger side. It also buzzes when I place my hand inside the front passenger door handle to unlock the passenger side. It buzzes every time I use the handle to unlock the passenger side whether the door is locked or not. Otherwise the door appears to operate normally so far (two days). The vehicle is stationary and this happens whether the vehicle is running or not. It does not make the noise when I lock the door. The noise appears to be coming from the rear of the door. I have not brought it into a dealership as of now.
Both sliding doors make awful noises when opening and shutting. It is by all means not a smooth glide for opening and shutting. Sometimes they come to a close and reopen on their own. Sometimes you can't get the door to close all of the way and latch. This is not safe when driving. They need to be looked at and put on a recall.
Door lock buzzes when locked and unlocked. Reading online and there are a ton of owners for this model and year with the same exact issues. This needs to be put as a recall and repaired.
One day the rear passenger door would not open with fob or inside controls. It also would not unlock although the other doors would. We tried manually pressing the lock lever but it would not budge. After repeatedly unlocking/locking through the fob, it was finally able to open. However, now when it locks, it makes a loud short buzzing sound. This also happens when I first start driving (engaging automatic door lock above a certain speed). From what I've read online as reported by others, it appears to be the door lock actuator.
While we are driving the vehicle will start to jump around and we have to take our foot of the pedal. Then when we are going up any kind of hill or mountain we loss power and almost come to a complete stop even when we press the pedal all the way to the floor. The amount of speed we loss is very unsafe and very alarming. How is there not a recall on this, I have seen story after story about this. It happens to us every single day, there is not a day that we don't have this issue with this vehicle.
Sliding door will not open even manually. Looked online and many others with same issue. All other doors unlock but the passenger side sliding door will not.
There is a load buzz coming from the passenger rear door whenever you shut the vehicle off. Upon research of this problem it appears this is a widespread problem for many people with costly repairs up to $1000 for a new actuator. Upon replacing the actuator many people have experienced problems again a year later with the actuator. Why is Chrysler not fixing this problem when so many people have had problems with it?
While driving home from gas station, van started making whining noise and the RPM would just jump up all on its own. This is a van and have children that ride in it regularly and thankfully they was not in the car at that time. Was able to safely make it home and parked the car. Spoke to a mechanic and determined it was a transmission pump problem. I looked up my VIN number and according to multiple websites there was a recall on the van during a specific time frame my van was made. While looking my VIN number up on website though however it says there is no recalls on my van. Even though according to the main website my van should be covered under the months the recall was made for"?? the website says it is covered under recall but typing in my VIN number there is no recall?? that makes no sense. The car would just randomly excelerate and jump RPM while driving. I'm very lucky there was no one on the road or no children in the car. I work sundays at my employment and had to take the day off due to nothing being opened to get fixed. Why is one website saying my car in covered but another is saying there is no recall???" I read several complaints from other people. If the manufacture made 37000 cars with this recall problem and it ended up blowing that many peoples transmission up, shame on them for not covering their product. Miles are right around 100000.
A D V E R T I S E M E N T S
- Las Vegas, NV, USA