This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The passenger active headrest restraint popped open while the vehicle was stationary and the plastic pieces inside of it broke making it unable to reset.
The contact owns a 2014 Dodge Avenger. While driving approximately 35 mph, the driver lost control of the vehicle and crashed into a tree. During the crash, the front end was severely damaged; however, the air bags did not deploy. There were no injuries and a police report was not filed. The vehicle was towed to an undisclosed location. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 42,000.
Head rest has separated while not driving. Since the time it separated the airbag light in my car will not go off. I have not been able to reset it on my own and seems that it was not part of a recall that was an airbag issue with the Dodge Avenger identified in 2016. My car has not been in an accident, in good condition, but I have an airbag light on constantly and my headrest is "popped". this is not safe to have happening in ordinary driving conditions. This part should be recalled by Dodge. There are many complaints about this all over the internet for 2014 Avengers. People could get hurt. I have not had the part repaired by Dodge, but have been quoted upwards of $500 to fix a headrest! the headrest is what is setting my airbag light off and not knowing if my passenger will be protected is not comforting. Dodge needs to fix this issue. It was an issue for 2010-2013 models and that is no different for the 2014 models either.
"takata recall" I got a letter for a safety recall on my 2014 Dodge Avenger SXT for safety recall #61/ NHTSA 16V-668 - occupant restraint controller. Everything was going fine until June 1st when all sudden when driving my air bag icon would flash on and off. Tried bring it back to local dealership that had fixed the recall saying something was wrong and that I had just brought the car in not long ago for a recall. They looked it up and seen that I was just in but wouldn't just look at car for the issue.
This vehicle had a safety recall of S61. Work was performed and then aur bag light and signal came on. We need help getting this fixed. This light and air bag signal turned on immediately while exiting the Dodge dealership. I have 2 witness stating light was not on nor warning alarm. Could this module have a defect.
- Bloomington, IL, USA
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The contact owns a 2014 Dodge Avenger. The contact received a recall notice for the air bags. The vehicle was taken to sumter Chrysler Dodge Jeep Ram (2662 broad St, sumter, SC 29150) where it was repaired per the unknown NHTSA campaign; however, the air bag warning indicator remained illuminated. The vehicle was taken back to the dealer for further diagnostic testing and repairs. The manufacturer was not notified of the failure. The VIN tool found no recalls listed for the vehicle. The recall details were not provided. The failure mileage was unknown.
I was not notified of this recall! I logged onto my credit karma (today 3/14/2018) and they notified me that 3 recalls were issued for this vehicle back in 2016. Additionally, my husband was in an accident on 11/29/2017 and the air bags did not deploy. He was a tboned from someone who ran a stop sign and is suffering from neck and back issues caused from this accident.
It is the airbags but I'm not sure if it's considered the takata recall. But I've received two to three different letters about the recall and I've gone to the dealership numerous times. Everytime they say they don't have the parts to fix and now the airbag light keeps going on and off. I called to schedule an appointment for one of the two recalls and not they are saying there is no record of a recall for my car.
Takata recall. Seat belts will not click and come undone randomly. My car went limp and would not drive over 10 miles per hour due to mechanical failure while driving. Also the car shut off another day while on the highway in motion. Car needed to be towed to vip. Suspension system required replacement.
The contact owned a 2014 Dodge Avenger. While driving 40 mph, the contact's vehicle was rear ended by another vehicle. The rear of the vehicle and passenger door were damaged. All the air bags failed to deploy. The contact stated that no warning indicators were illuminated prior to the collision. After the crash, the check engine warning indicator illuminated. The driver sustained injuries to the right side of the body, lower back, and whiplash. The front passenger sustained lower back, right knee, and shoulder injuries. The passenger in the rear passenger side seat sustained leg and back injuries. No one received medical attention. A police report was filed. The vehicle was towed to Chevrolet Cadillac of Santa Fe (4450 cerrillos rd, Santa Fe, nm 87507 (505) 471-3700), but was not inspected for the air bag failure. The vehicle was deemed a total loss. The manufacturer was notified of the failure and referred the contact to NHTSA. The contact was not notified of NHTSA campaign number: 16V668000 (seat belts, air bags), but received a postcard from tk holdings about them filing for bankruptcy. The failure mileage was approximately 36,000.
The contact owns a 2014 Dodge Avenger. While driving approximately 45 mph, the passenger side headrest padding separated and pushed forward. The contact pushed the padding back, but it did not latch back to the frame. The contact scheduled an appointment with the dealer (jt's Jeep, Dodge, and Chrysler in lexington, SC: 803-220-3725). The manufacturer was not made aware of the failure. Also, the contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags). The failure mileage was approximately 25,200. Parts distribution disconnect.
I keep getting notifications in the mail that my part is ready, and am being told to contact my dealership. I physically went down to the dealership per my appointment and they claimed no part or software was available to fix it.
Takata recall!! this is a company vehicle that has been sitting since November 2016!! due to insurance purposes and safety we have not allowed anyone to drive this vehicle. We have a case with fca but the time it is taking to remedy this problem is ridiculous.
Takata recall. The contact owns a 2014 Dodge Avenger. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (security Dodge in amityville, NY) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact stated that the air bag indicator illuminated prior to receiving the recall notice. While in traffic, the contact's vehicle was rear ended by another vehicle. The crash caused the contact's vehicle to crash into a guard rail. A police report was filed and there were no injuries. The contact stated that the air bags did not deploy. The failure mileage was approximately 50,000. VIN tool confirms parts not available.
Takata recall. Also I would like the brakes and or the rotors be investiagated as well. I had to have the brakes repaired 3X times since 2016 for the same reason with in 3to 4 months of each other and the rotor replaced. I saw that I am not the only one have this complaint as well as the roofing material is coming off and the car seems to be having a slight electrical issue where we lose power.
Takata recall. While I'm told my airbag is takata I'm now told it is "S61". in any case, today my airbag light came on while driving locally in town and highway; on and off infrequently. I called Dodge and spoke to a "glenn" who gave me case # 32033318 for the airbag. However, he said the "airbag light" is a separate issue, case # 32033352. He called a local dealer "fields Dodge in sanford, fl" after telling me Dodge will set up a diagnosis at no charge, and put me on line with "tom" at "fields Dodge." He said there would be a $89.95 diagnostic charge plus whatever they find. I told him what "glenn" told me and he told me "glenn" was only a call center employee and was mistaken. I told "tom" I would call Dodge back. I called and spoke to a "quarneka" this time who reviewed the notes and could not find "glenn" telling me no charge for the diagnosis to me. I asked "glenn", "quarneka" and "tom" what the risk is of driving with the light on and none had an answer. My question to all, unanswered, is that "isn't it strange my 2014 Dodge Avenger has a known airbag issue and all of a sudden the airbag light comes on for the first time and there is no relation? what a Dodge and dealer ripoff. We just made a 4,000 road trip from Florida to new england and back with no issues.
The contact owns a 2014 Dodge Avenger. The contact received a notification of NHTSA campaign number: 16V668000 (air bags, seat belt) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to sam leman Dodge in peoria, il where they confirmed the part was not available. The manufacturer was not notified of the issue. The contact had not experienced any failures. The VIN tool confirms part not available.
The contact owns a 2014 Dodge Avenger. The contact received notification of NHTSA campaign number: 16V668000 (air bags, seat belts); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 Dodge Avenger. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The deery brothers dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. The VIN was not provided.
A D V E R T I S E M E N T S
- Clute, TX, USA