This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Passenger headrest airbag deployed without collision when vehicle was parked while occupants were not in vehicle. Increased in safety hazard as airbag deployed prematurely.
The contact owns a 2014 Dodge Avenger. The contact stated that while her husband was reversing the vehicle out of a parking space, the driver-€™s side air bag was independently deployed without incident. The contact stated that a grayish-colored smoke was coming from underneath the steering wheel after the deployment. The contact initially called her insurance provider who referred her to a local dealer; the dealer then referred her to the manufacturer and a claim was filed. The vehicle was taken to Bakersfield Chrysler Jeep (3101 Cattle Dr, Bakersfield, CA 93313) where an inspector was sent from the manufacturer to investigate the failure. The contact then received an email from the manufacturer that stated that her claim was denied and that the failure was a result of normal wear and tear. The vehicle was not repaired. The failure mileage was approximately 117,000.
The active head restrains (AHR) deployed without vehicle being involved in collision. This could have caused injury and even death if anyone was operating the vehicle while it deployed. No warning lamps are active, but the system is clearly deployed.
I was driving and heard a loud pop. Looked at my passenger seat and saw the head rest came off the plastic holding in airbag. The bag did not deploy as far as I can see. I was in motion when it popped. I called to see if dealership would fix but they want me to pay since there is no recall but I feel when it comes to safety it should be fixed with no charge to customer especially when it was a malfunction on car.
My car is a 2014 doge Avenger that has the occupancy restrain failure code. I have done some research and found out the GM put only a certain number of these cars on the recall list: However, my car was not placed on the list. Unfortunately for me, I am having that issue. I would like to ask if there is anything possible you could do to get my recall service by Dodge.
- Jacksonville, FL, USA
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Ever since I bought the car from the dealership, the air bag light turns off and on while driving, minutes apart from each other. Never had my airbags deployed fortunately.
The contact owns a 2014 Dodge Avenger. The contact stated that while driving at 60 mph, the driver's frontal head rest air bag deployed independently without warning. There were no reported injuries due to the deployment. The contact drove the vehicle to benny boyd lockhart Chrysler Dodge Jeep Ram (2000 S Colorado St, lockhart, tx 78644) where he was informed that the vehicle was not under recall. The contact was given an estimate for the repair. The manufacturer had not been notified of the failure. The vehicle was not repaired. The failure mileage was approximately 50,000. The VIN was not available.
I was driving the car down the road when all of a sudden the wheels locked up and pulled hard left and my steering wheel locked up as well and I crashed
Between in the middle of September til now. I purchase this vehicle on a Monday with $500 down. 2014 dodger Avenger with 74K and bought the other$500. So in total $1000 down. And when I bought the car up to the dealership. It had to get expected, no receipt for it or nothing so I don't know what they had expected. Therefore, everything was good. I had to bring it back to dealership after I called them about the problem. I have paid two cars off and this is my worse experience I had with a vehicle I was driving. It was good while it last but the second time same thing happen first time. I would like to get my down payment back along with the notes I was paying. Thank you and god bless. This happened while car was in motion to were I would have had a little traffic behind me. Since Saturday night it's been parked and Monday 10/14/2019
The contact owns a 2014 Dodge Avenger. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags). The contact stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. Olathe Dodge Chrysler Jeep Ram (15500 w 117th St, olathe, ks 66062, (913) 780-3700) and victory Chrysler Dodge Jeep Ram (1720 N 100 terrace, Kansas City, ks 66111, (913) 653-0395) was contacted and confirmed that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The consumer stated there was a recall on the seat belts and catalytic converter and wasnt aware of an airbag recall.
The contact owns a 2014 Dodge Avenger. While the vehicle was being repaired for an unknown issue, the orc sensor and air bag indicators were illuminated. The contact stated that the orc sensor was replaced twice and the headrest air bag also needed to be replaced. Bergstrom Chrysler of kaukanuna (2929 lawe street, kaukauna, wi 54130) replaced the orc sensor a second time because they believed it was the source of the failure. The contact stated that none of the air bags were functional and the air bag warning indicator illuminated again. The manufacturer stated that they could not assist and advised the contact to keep the receipts for possible reimbursement if a recall was issued. The failure mileage was 49,400.
The airbag light kept flashing on and off and eventually has stayed on. There's a connector with two wires that have separated due to constant in and out of the vehicle as used for. There are no current active airbags in the driver or passenger side seats due to this reason. Labor and part costs are more than income can handle; this is a safety issue that needs fixed.
Air bag warning light is on, I check on recalls and this car has recalls on air bags, I reserch on internet and the cable that connects the air bag on the back of the seats has a tensioner that pulls the cable and it is getting broken.
The contact owns a 2014 Dodge Avenger. While the vehicle was stopped at a traffic light, the headrest deployed and the head restraint that was supposed to prevent whiplash in a rear end collision popped off the seat. The contact was not injured. The dealer (shottenkirk Chrysler Dodge Jeep Ram, 200 Liberty blvd, canton, ga 30114, (678) 535-3417) was called and denied any knowledge of the failure even though there were past incidents reported on the internet. The manufacturer informed the contact to go to another dealer and pay the deductible since the vehicle was under an extended warranty, which could possibly cover the repairs. The vehicle was not diagnosed or repaired. The failure mileage was 78,000. Consumer stated corporate office is aware of the problem.
The passenger active headrest restraint popped open while the vehicle was stationary and the plastic pieces inside of it broke making it unable to reset.
The contact owns a 2014 Dodge Avenger. While driving approximately 35 mph, the driver lost control of the vehicle and crashed into a tree. During the crash, the front end was severely damaged; however, the air bags did not deploy. There were no injuries and a police report was not filed. The vehicle was towed to an undisclosed location. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 42,000.
Head rest has separated while not driving. Since the time it separated the airbag light in my car will not go off. I have not been able to reset it on my own and seems that it was not part of a recall that was an airbag issue with the Dodge Avenger identified in 2016. My car has not been in an accident, in good condition, but I have an airbag light on constantly and my headrest is "popped". this is not safe to have happening in ordinary driving conditions. This part should be recalled by Dodge. There are many complaints about this all over the internet for 2014 Avengers. People could get hurt. I have not had the part repaired by Dodge, but have been quoted upwards of $500 to fix a headrest! the headrest is what is setting my airbag light off and not knowing if my passenger will be protected is not comforting. Dodge needs to fix this issue. It was an issue for 2010-2013 models and that is no different for the 2014 models either.
A D V E R T I S E M E N T S
- Richmond, TX, USA