really awful
Crashes / Fires:
1 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
40,907 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1998 Dodge Durango suspension problems

suspension problem

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1998 Dodge Durango Owner Comments (Page 4 of 15)

« Read the previous 20 complaints

problem #235

Dec 132004

Durango 6-cyl

  • Automatic transmission
  • miles


A loud knocking was heard coming from rear. Consumer took vehicle to the dealer, and mechanic determined that both front D upper and lower ball joints needed to be replaced due to corrosion.

- Dubuque, IA, USA

problem #234

Feb 142000


  • 47,943 miles
The upper and lower ball joints were replaced twice. There was a recall on the Dodge Durango. Consumer contacted the dealer and manufacturer. Consumer stated they will not do anything to help.

- Weymouth, MA, USA

problem #233

Dec 062004

Durango 4WD 8-cyl

  • Automatic transmission
  • 50,000 miles
Complaint received via E-mail. I have a 1998 ball joints, and that the car is unsafe. I figured they were just trying to make money for another job. I went directly to my neighborhood shop to see what they said and they agreed. Dodge knew that this is a problem. Also, a cash cow to them at $1500. I have driven this vehicle gently and only had high 50000 miles at the time of repair. 1998 Durango should be included in this recall. The consumer stated that the oil pump failed and the tranny failed. The intake gasket manifold failed and consumed 1 qt of oil in two days. The vehicle uses excessive anti freez. The crank shaft was replaced as well as connecting rod and bearings. The consumer stated that the vehicle had to many problems and dealer knew of the problems beforehand. Four ball joints have been replaced.

- Centerport, NY, USA

problem #232

Oct 122004

Durango 4WD

  • Automatic transmission
  • 85,400 miles


At very low speeds, such as pulling in or out of driveway, can feel and hear popping noises through the floor boards. Also, the steering wheel would be very loose; it takes about two inches before steering wheel is actually able to be turned. Have taken vehicle to mechanic and was informed that upper and lower ball joints, on all wheels, are worn out and need to be replaced.

- Philpot, KY, USA

problem #231

Apr 132004

Durango 4WD

  • Automatic transmission
  • 54,000 miles
Vehicle was making noise from the front and performing inadequately was taken to the mechanic, who determined that ball joints were defective.

- Kankakee, IL, USA

problem #230

Feb 052004

Durango 4WD 8-cyl

  • Automatic transmission
  • 73,366 miles
1) ABS and brake lights came on, whining noise from front end 2) dealer determined ball joints in front and wheel bearings in serious shaped, laughed at how I was just driving on the highway since the likelihood of the wheels falling off was so high. 3. dealer installed 2 hub brakes, bearings in front ($1025.30 cost) and overhauled rear differential, bearings worn and excessive movement in pinion ($924.48). * now I hear NHTSA has discovered this on 00-03 Durangos (mine is a 98) and wants Chrysler to recall them. I paid all this money to correct a problem even the federal government says is Chrysler's fault. They should give me at least a credit for future repairs.

- Bethel, VT, USA

problem #229

Apr 012004

Durango 4WD

  • Automatic transmission
  • miles


I purchase my 1998 Dodge Durango in February of 2004. After two months problems with brakes and upper and lower ball joints began (both front tires) with the driver side being the worst. I heard clicking when I would turn the steering wheel to the left and thought it could be the cv joint. I too K the vehicle to brauning automotive and they found the problem and gave an estimate of $1500 in repair costs. I purchased the parts myself and my father replaced both the upper and lower ball joints the following day. ( I am doubtful he still has the old parts - but I will ask) this was back in April 2004 and I am hearing the clicking yet again. When my father worked on my car he told me there was a bolt that was partial screwed in and the theads had actually been stripped off. He had to change the bolt as well. The clicking sound is almost sounds like two pieces of metal are slamming together. This does not happen when I am driving staight. I only hear it when I turn. I have 3 children and don't have the money to repair this problem. I heard on the radio a little bit about this. I don;T know if this is an actual recall or if it may become a recall. I don't want to have an accident like the others before something is done about this.

- Stafford, VA, USA

problem #228

Dec 072004

Durango 4WD 8-cyl

  • Automatic transmission
  • 56,000 miles
PE 03 032/front suspension/upper ball joint failure: While the vehicle's front wheels was being aligned mechanic informed the consumer that both the upper and lower ball joints on both side needed to be replaced due to excessive lack of lubrication and no grease fixing. Dealer and the manufacturer were notified.

- Oviedo, FL, USA

problem #227

Nov 232004

Durango 4WD 8-cyl

  • Automatic transmission
  • 81,500 miles
Front end steering noises, no failure, dealer diagnosed upper ball joints extremely worn, lower joints loose. Needs full replacement of all ball joints.

- Walnut Creek, CA, USA

problem #226

Oct 202001

Durango 6-cyl

  • Automatic transmission
  • 69,000 miles
While driving 55 mph vehicle jerked and vibrated uncontrollably. Consumer was able to maintain control of the vehicle, and drove it to the dealer for inspection. Mechanic determined that both frontal upper and lower ball joints needed to be replaced, and replaced it. However, the problem recurred, and the upper and lower ball joints were replaced again.

- Morgan Hill, CA, USA

problem #225

Oct 252004

Durango 4WD 8-cyl

  • Automatic transmission
  • miles


Tires showing excessive wear on front of vehicle. Tires replaced and told to have alignment by tire dealer. I took vehicle to independent repair shop and was told all four ball joints were wore out. (uppers and lowers) it is being repaired at this time, and having shop save them for me.

- Wellington, KS, USA

problem #224

Jul 012003

Durango 4WD 8-cyl

  • Automatic transmission
  • 70,000 miles
The truck failed state inspection because the upper and lower ball joints were bad and needed to be replaced. The truck vibrateed severely when slowing down.

- Wildwood, MO, USA

problem #223

Sep 102004

Durango 4WD

  • Automatic transmission
  • 72,000 miles
Vehicle was taken to an after market repair shop and was told that the upper and lower ball joints were defective. Because of the defect a wheel alignment was improbable.

- Medford, NJ, USA

problem #222

Sep 092004

Durango 4WD 8-cyl

  • Automatic transmission
  • 107,800 miles
Consumer noticed that the vehicle was swaying back and forth. Consumer drove it to dealer for inspection, and mechanic determined that the upper and lower ball joints needed to be replaced due to corrosion. The ball joints caused the tire to wear rapidly.

- Windsor, NY, USA

problem #221

Sep 012004

Durango 4WD 8-cyl

  • Automatic transmission
  • 32,096 miles
Faulty craftmanship. Ball joints worn at 30296 miles, 1998 Dodge Durango..

- Lakewood, CO, USA

problem #220

May 222003


  • 45,000 miles
Nar 9-8-03. Excessive movement in steering. Excessive amount of noise in suspension front ball joints. Dealer was notified

- Bloomington, IN, USA

problem #219

Aug 012003


  • miles
While driving there is a lot of play in the steering. Took vehicle to dealer for a regular check up, and was told the ball joints were defective. Problem had not been resolved.

- Wheaton, IL, USA

problem #218

Aug 252004

Durango 4WD 8-cyl

  • Automatic transmission
  • 107,398 miles
Yesterday, 8/25/04, while exiting a highway the ball joints on my 1998 Dodge Durango slt 4X4 failed on me. As I was breaking the front suspension felt like it dropped down and I heard a clunk and temporarely lost control of the vehicle however I was able to gain control quickly and pull into a gas staion. I could not notice anything(but im not mechanically knowledgable) at first when I pulled into the gas station and got out to look around my wheels but as I went to drive away there was a knocking noise and a virbration coming from the front of the vehicle. Luckly I was close enough to midas so I went right to them and they put it up on a lift and showed me the ball joints. The bottoms had completely come apart(dropped out I think was the term) and the top ones were extremely loose and had a lot of play on them. I was told that I was lucky that it happened when it did and not on the highway where I was doing 65mph because there was a chance that the wheels could have actually fallin off my vehicle causing who knows what to happen (major accident, death, ect..) and that Dodge Durangos and dakotas are the most common vehicle with this problem. I had them repaired at a total cost of $942.30. They replaced the upper and lower ball joints on both sides of the front end and gave me the old ball joints to do with as I please. The only thing left to determine is why the knocking noise that arrose only after the ball joints failed on me is still there after having them replaced and I am going back to midas tomorrow to try to get a diagnosis of this problem.

- Rohnert Park, CA, USA

problem #217

May 202004


  • 87,000 miles
During routine inspection dealership informed the consumer that front/rear ball joints were loose. The problem was not resolved.

- Mastic Beach, NY, USA

problem #216

Aug 192004

Durango 4WD 6-cyl

  • Automatic transmission
  • miles
While driving, the consumer heard a loud noise coming from the front of the vehicle. The mechanic informed the consumer that ball joints wore out.

- Sunset, SC, USA

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