This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
See attached letter to daimler Chrysler. The complaint involves the failure of my Dodge Durango. My car pulled to the right, even though my steering wheel was straight. I have the precise suspension system and ball joints on my automobile, as the recently-recalled 2000 - 2003 Dodge Durangos. Yet the 1998 and 1999 models were not included in the recall. I had my automobile repaired for $1,139.40 to avoid injury to myself and my family and am seeking reimbursement from daimler Chrysler. The consumer stated that the vehicle also had a tie rod problem. Failure to correct this problem may result in the wheel falling off. The consumer stated that the vehicle door squeaks. Door hinge was lubricated. The service dealer stated on the invoice that the vehicle had once been in an accident.
- Washington, DC, USA
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- Washington, DC, USA