This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Dealership was unable to perform a front alignment. This was as a result of the upper/lower ball joints/ inner tie rod/ front shocks/rear shocks, and front brake rotor and pads being defective, and needed to be replaced.
When I pushased my 1999 Dodge Durango the brakes was nosiy...took it back to the dealer.they charged me $90 to do a brake service.after the brakes was used a couple of times they started making nosie again...took it back and dealer stated that it was the pads and they could not do anything about it. Well after that I was fed up with them and took it to a Goodyear shop where they replaced the brakes.(stopped the nosie) and also found out the upper ball joints was bad along with the shocks...so they was replaced costing me $1,300. So much for the extended warenties that I purchased with the vehicle..the dealer also charged me for fliud after two sensors went out that was located inside the transmission..wich the warenty was to cover the drive train..this vehicle is a 1999 Dodge Durango 4X4....new tires had to be purchased because of ball joints was bad causeing tires to wear wrong
- Reynoldsburg, OH, USA
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- Grand Rapids, MI, USA