This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Durango orginal started stalling and then check engine light came on and stayed on steady. Went to dealer an was suggested PCM was bad no parts available (power control module). Parts ordered. New parts installed same problem when leaving dealership. On closer inspection technican found rear heat inline pump had failed internally and had pumped antifreeze through wiring harness which inturn wrecked cruise control, PCM, heating and cooling controls. Antifreeze is corrsive to copper wiring and we do not know how far the antifreeze traveled in the different wiring harness modules. Dodge has offered to replace original failed inline rear heat pump but will not pay labor $216 district manager has offered to give 12 month or 12,000 mile warranty but will not give a longer warranty on electricall harness even though he has determined this will fix problem. But not removed the corrosive from the electrical harness. Tech working problem has see the same problem before at same dealership on Durango's
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- Gregory, MI, USA