This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The entire underneath and some panels of the vehicle are completely rusted to the point that the vehicle cannot be safely driven. The vehicle has never been in an ocean front town. Has been in Frankfurt, Germany and Atchison, Kansas.
Due to my current location, there is no dealership in the middle East that can perform the required maintenance to complete the recall. Once I am located back in conus, I'll be able to get the vehicle to the manafacturer to have them complete the recall.
Prior to the hub freezing up the SUV was making a squeaky noise in the front end this later turned into a clunking noise and the car would sway when ever there were lane changes especially noticeable at hwy speeds 55 to 65 mph and driving over the lane marker caps on the freeway. This then developed into a metal to metal grinding noise from the front end prior to the wheel assembly right front passenger side separating inverting underside car chassis.
I bought it in March 2008 with approx 75,000 miles. After a couple months it started to get loud and the air wouldn't be as hot when not in motion. Every time you start it up or accelerate it sounds like loud exhaust. I took it in to be read on computer and said it was my clutch fan. I have now purchased three in the past two months and the problem will not go away. I was told today to try buying one that goes in a different direction but no difference. Problem still exists and computer still reads no other problem.
- Arizoan City, AZ, USA
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I heard about upper control arm failure. I had mine checked my mechanic stated right side upper showed signs of wear & should be replaced. Waiting to see if recall is forthcoming. Noticed power steering was hard to turn also a rattle in the steering wheel if shook side to side fastly (cause worn steering column and box). Light selector switch burned out. Had to replace the switch module.
Durango orginal started stalling and then check engine light came on and stayed on steady. Went to dealer an was suggested PCM was bad no parts available (power control module). Parts ordered. New parts installed same problem when leaving dealership. On closer inspection technican found rear heat inline pump had failed internally and had pumped antifreeze through wiring harness which inturn wrecked cruise control, PCM, heating and cooling controls. Antifreeze is corrsive to copper wiring and we do not know how far the antifreeze traveled in the different wiring harness modules. Dodge has offered to replace original failed inline rear heat pump but will not pay labor $216 district manager has offered to give 12 month or 12,000 mile warranty but will not give a longer warranty on electricall harness even though he has determined this will fix problem. But not removed the corrosive from the electrical harness. Tech working problem has see the same problem before at same dealership on Durango's
Clock spring failure-same sceanario as current NHTSA investigation involving daimler Chrysler mini-vans. Failure resulted in a non-warranty covered expense of $219.42 in parts and labor to replace clock spring.
2001 Dodge Durango, had routine visit to Firestone tire to get new tires for the vehicle. The mechanic advised us that the vehicle needed both upper front ball joints, upper control arm remove and replace, control upper one side also lower control arm remove and replace ball joint, lower, both. He advised that on such a new vehicle this is a very uncommon occurence. He said he was unable to get the parts to repair, if he could he gave estimate to us $968.78 vehicle has not had an accident since its diagnosis.
Gear shift moves into gear without depressing the brake pedal. Gear shift lever sticks out past steering wheel in front of ac and radio controls and is easly knocked into gear.
A D V E R T I S E M E N T S
- Atchison, KS, USA