really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
15,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Dodge Durango accessories - exterior problems

accessories - exterior problem

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2003 Dodge Durango Owner Comments

problem #3

Aug 152005

Durango 4WD 8-cyl

  • Automatic transmission
  • 30,000 miles


Front suspension - drive train - locks - axle - power steering pump vehicle has had consistent front end grinding noise since 30,000 km's. ball joints have been replaced, front axle spyder gears have been replaced. Previous 1998 Durango had same problem - fix was front wheel bearings. 2003 Durango - dealer says that it doesn't require replacement. Noise and grinding only happen at slow speed turns left or right. From stop to light acceleration to hard left or right turn, new noise from rear axle - limited slip unit now getting louder. Axle oil and limited slip additive have been replaced with factory Chrysler oil additive. Indicative of same problem with 1998 Durango that I had, when rear axle pinion bearing was heavily scored. In that incident the same maintenance was done, but repair was out of warranty by 3,000 km's and Chrysler only paid 50% of repair of $700. Oil changes on complete drivetrain was $590 (4X4 with skid plates). This appears to be a metal fatigue problem in combination with engineering specifications that are too wide in tolerances, which allows failure of components to compound problems and create longer term damaging results. Ever since Dodge trucks went to maintenance free front axle bearings (you can't pack bearings with grease), poor limited slip tolerances in rear axle, and transfer case that's electronically operated, the drivetrain and front suspension components have excessive loads and poor quality components. Both Durangos that I've owned have had 5 wheel alignments (constant pulling to the left) and no off road driving. Strictly highway and city driving. I purchased factory extended warranty on 2003 Durango which I highly recommend. So far, out of pocket expenses have been minimal, but Durango spends too much time in the shop and is very inconvenient to have serviced constantly. Never had issues with warranty parts or dealer not doing warranty recall work.

- Mississauga, 00, USA

problem #2

Jun 062003

Durango 8-cyl

  • Automatic transmission
  • 7,500 miles
On June sixth, my family and I were traveling South on I-95 during a heavy rainstorm. I lowered my speed to approximately 30 M.P.H. due to the heavy rain when suddenly traffic slowed. I decelerated keeping a safe distance from the vehicle in front and when I looked in my rear view mirror, I saw a blue Ford Ranger approaching. I realized that the vehicle approaching was not going to stop in time. The Ranger struck our vehicle at approximately 30 M.P.H. our vehicle was still traveling forward so the impact was dissipated to approximately 25 M.P.H. the instant the vehicle struck ours, the rear hatch popped open depositing some of our luggage and articles onto the roadway where they were stuck by the vehicle that struck ours, damaging the items. My concern was that if I had an unsecured occupant in the third seat, they might have been ejected from the vehicle. Daimler-Chrysler conducted their own investigation but to my dismay, they have obstructed me in every inquiry of the results of that investigation. I am requesting an official investigation in the hope that this can be corrected before there are any injuries.

- Simpsonville, SC, USA

problem #1

Jun 062003


  • 7,500 miles
Vehicle was in a rear end collision at 25/30 mph, on impact the rare hatch back pop open and luggage fell out. Body shop indicated that the impact wasn't' severe enough to release the hatch back.

- Simpsonville, SC, USA

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