really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
19,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Dodge Durango seat belts / air bags problems

seat belts / air bags problem

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2003 Dodge Durango Owner Comments

problem #4

Mar 282008

Durango 4WD 8-cyl

  • Automatic transmission
  • 78,000 miles


The contact owns a 2003 Dodge Durango. While driving 35 mph downhill on a wet road, the vehicle rear ended another vehicle. The impact was 40 mph into a skid. None of the air bags deployed. The contact's knees were slammed into the console and were sore. Six vehicles were involved in the chain reaction crash. The contact's vehicle sustained extensive front end damage. Police report number 08041580 was filed. The dealer information was unavailable. The current and failure mileages were 78,000.

- Covington, GA, USA

problem #3

Dec 042004


  • miles
I bought a 2003 Durango for my daughter in April, 2004 from hertz car sales. Last Saturday morning she was driving home with two other passengers in the car and she hit a light pole. I would guess that they hit at about 35 mph. The impact stopped the car pretty suddenly. She was wearing her seat belt, but the other two weren't. the airbags never went off. The person in the passenger side almost broke thru the windshield. He had a concussion, needed stitches and broke his hip on the dash. I expect that to be the greatest liability. The bumper is bent way back. The repair is in excess of $10K, but my daughter is afraid the airbags don't even work. What can we do?

- Billings, MT, USA

problem #2

Oct 022004


  • miles
Consumer was involed in frontal collision when airbag failed to deploy.

- Harrison Township, MI, USA

problem #1

Sep 112003

Durango 8-cyl

  • miles
A deer was running onto the highway and the driver hit the deer, resulting in a collision. Upon impact, the driver and passenger side air bags did not deploy. There were no injuries or fatalities. Lug nuts holding tires broke, resulting in lost of tires.

- Tracy, IA, USA

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