Notes: The second generation Durango was introduced in 2004 and instantly came under fire for, well, catching on fire.

From 2004-2006 electrical overloading in the driver's side instrument panel caused numerous reports of interior fires. The interior infernos became so commonplace that Chrysler eventually issued a recall.

The problems didn't stop there, however. Owners of the recalled vehicles complained about being treated unfairly and given take-it-or-leave-it low ball settlement offers. "They offered me $2000 under NADA retail as a settlement," said one owner, "and have been rude and hostile to deal with." Nothing says awesome service like treating your customers rudely after their cars have caught on fire.

Have we mentioned all the reports of complete engine failure due to oil sludge?


fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
18,196 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Dodge Durango brakes problems

brakes problem

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2004 Dodge Durango Owner Comments

problem #1

Sep 242004

Durango 4WD

  • Automatic transmission
  • 18,196 miles


On September 24, 2004 the battery was replaced. On December 29, 2004 the battery cable was rerouted per recall. On May 6, 2005 the vehicle overheated, the following parts were replaced the hub/drive fan, thermostat, water pump, and the spark plugs. On May 16, 2005 overheated the radiator had to be replaced. On August 12, 2005 the vehicle overheated. The following parts were replaced the heads, valves, camshaft, and sprocket. On October 18, 2005 the vehicle had squeaky brakes, brake pads replaced and rotors turned. The right rear axle leaked and needed to be replaced. On January 17, 2006 the radio cut in and out, dashboard controls were flickering on and off. No problems were found. Also, I asked for the brakes to be checked for the same type of vibration. Stated there was no safety issue, but rotors needed to be replaced. On January 20, 2006 the vehicle was again brought to the dealer for the radio, dashboard, and stalling. The car was kept for two days and returned without any solution. On S January 22, 2006 again my vehicle stalled at a traffic light. On January 24, 2006 was again brought in to the dealer. I spoke with the service manager on January 25, 2006 and he told me that Chrysler said static electricity from the seat caused the problem. He was then advised to spray the seats with something to eliminate the static electricity. The car was to be delivered to me by an employee of the dealer, when the gentlemen arrived he told me that the car radio started cutting in and out, and the dash board went crazy, he then left with the loaner car and I proceeded to call the dealership, driver came back to pick up my car once again to return to the dealership. When he tried to start the vehicle it would not start, a technician was sent to my home to replace the battery. The battery was replaced, an vehicle was off to the dealership.

- Winthrop, ME, USA

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