Notes: The second generation Durango was introduced in 2004 and instantly came under fire for, well, catching on fire.

From 2004-2006 electrical overloading in the driver's side instrument panel caused numerous reports of interior fires. The interior infernos became so commonplace that Chrysler eventually issued a recall.

The problems didn't stop there, however. Owners of the recalled vehicles complained about being treated unfairly and given take-it-or-leave-it low ball settlement offers. "They offered me $2000 under NADA retail as a settlement," said one owner, "and have been rude and hostile to deal with." Nothing says awesome service like treating your customers rudely after their cars have caught on fire.

Have we mentioned all the reports of complete engine failure due to oil sludge?


really awful
Crashes / Fires:
3 / 7
Injuries / Deaths:
1 / 0
Average Mileage:
110,256 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Dodge Durango engine problems

engine problem

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2004 Dodge Durango Owner Comments (Page 7 of 15)

« Read the previous 20 complaints

problem #171

Aug 162013

Durango 8-cyl

  • 105,000 miles


I was pulling away from a stop when the engine suddenly made some loud noises sounding like grinding and the vehicle lost all power, steering and brakes. I had to navigate over railroad tracks with a train coming and onto a side street and a ditch. I was the only one in the truck at the time and was not hurt and there was no damage to the vehicle. If it had been one of my kids or wife driving it would have been tragic due to no power and trying to steer a 5000lb truck across traffic and railroad tracks with a train coming. This vehicle was well maintained and had an oil change two weeks prior to the failure. Within the past year this I had the vehicle completely gone thru by dealer mcinerney in mi and they got it ready for what I thought would be the next 100,000 miles. After I had the vehicle towed home due to the estimated $7000 repair bill, I called several Chrysler mechanics who told me this is a known issue with that model and engine year due to both water leaking into the engine compartment (tsb issued) and a possible problem with the crank main bearing. I called Chrysler customer service (joke) and both the people I talked too "literally" asked why I was calling since the warranty had expired and it was no longer Chrysler's problem. I told them because warranty has no bearing on a known defect. The second person I talked to literally laughed at me on the phone and refused to let me talk to someone higher than him stating "I am as high as it gets" and told me "Chrysler is not going to do anything for you". I asked his if this is the new Chrysler after "I" helped bail them out, he said they bailed themselves out. This is the same customer service that told me there were no electrical issues, then 6 months later recalled my truck due to electric fires. If this does not get resolved by Chrysler, I nor will a anyone in my family ever buy another Chrysler product.

- Southgate, MI, USA

problem #170

Apr 192014

Durango 8-cyl

  • 82,156 miles
I have a 2004 Dodge Durango with a 5.7 hemi. After a rain I started the vehicle and the engine blew. The Durango has had regular service. When it was parked the day before it was fine and had been driven all day. I looked this up and is a common occurrence.

- Cornelius, NC, USA

problem #169

Apr 112014


  • miles
On April 11, 2014, my three young children, boyfriend, and myself(pregnant) stopped at a red light. As the light turned green I began to accelerate; that's when I heard a loud popping sound. At first I thought maybe my tire popped. I was barely able to pull off the 4 lane street I was traveling on without getting hit. Once I pulled over I realized oil leaking from underneath my truck. I was able to take the truck to a service station that was located across the parking lot and was told the engine failed. The truck still starts but makes a loud clicking noise. This truck has been well taking care of and maintenance regularly. I have done research on the issue and have found this has been an on going issue with Chrysler. I don't understand why there hasn't been a recall on this issue. I had no warning signs of any issues with my truck and now this. This is such a disappointment.

- Jamestown, NY, USA

problem #168

Apr 152014

Durango 8-cyl

  • 105,000 miles


After a rain storm where the 04 Durango was parked slightly downhill I attempted to start the vehicle and heard a horrid sound as if metal parts were flying around in the engine. Looked under the vehicle and found small pieces of metal on the ground. Eventually found a hole in the block and after doing some research online I found that this is a common problem. I called Chrysler and they would not help as the vehicle is out of warranty.

- Centreville, VA, USA

problem #167

Feb 222014


  • 90,000 miles
The contact owns a 2004 Dodge Durango. The contact stated that the vehicle was parked and would not start. The contact shifted into neutral and was able to restart the vehicle. The failure was recurring and on some occasions, the vehicle would not restart until after several attempts. Additionally, the vehicle would hesitate to engage when the brakes were applied. The exterior body and the undercarriage exhibited extensive rust. The vehicle was taken to a repair shop where it was diagnosed that a rod had penetrated and damaged the engine, which would need replacing. The manufacturer was notified of the failure. The approximate failure mileage was 90000.

- Onaway, MI, USA

problem #166

Apr 022011

Durango 8-cyl

  • 114,000 miles
On 2april I went to start the Durango. Did not even turn an it stopped. I thought it was a starter motor. I was told it was not it was in the engine. I went on line an found out that Dodge had a problem with this engine(hemi). Valve problem. I looked on line I saw all the trouble people had after 100,000 mi. Dodge had a problem an did nothing till 2005. There has to be over a 100 people with this problem. Chrysler will not do nothing. They cant do anything till there is a call back. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6). Updated 10/8/2014

- Milford, MA, USA

problem #165

Oct 152013

Durango 4WD 8-cyl

  • 110,000 miles


Truck was parked in the driveway and it was raining and without warning the lights turned on and smoke was seen from the hood, the key was not in the ignition or no one was near the truck at the time the fire department was called in and the battery was disconnected. The truck was taken to the dealer for repairs and $1000 was spent on repairs and when the truck was taken for a car wash the same thing happened again the Dodge dealer does not know what causes the water to go in to the engine I was told to change the spark plug wires and cables another $600 but I was told that as water keeps going in the same problem may occur. Tests were done in the Dodge dealer shop and they confirmed that water is going in to the engine but cannot explain why and how to resolve it. If driving and it rains this may cause an accident if the truck turns off while driving.

- Aurora, IL, USA

problem #164

Mar 122014

Durango 4WD 8-cyl

  • 120,000 miles
The contact owns a 2004 Dodge Durango. The contact stated while attempting to pull out of a lane to pass another vehicle, there was a loud knocking noise. The contact had to reduce speed and coast the vehicle. The vehicle was taken to a repair shop who diagnosed that the pistons and rods had broken resulting in damaging the block which would require the engine to be replaced. The vehicle was to be repaired. In inclement weather, during heavy rain there had been intermediate hesitation and sputtering in the engine without warning at random. The manufacturer was notified of the failure. The approximate failure mileage was 120000. Updated 6/10/14

- Dunn, NC, USA

problem #163

Apr 242013

Durango 8-cyl Diesel

  • 149,000 miles
First thing is when it rain the SUV stall and cuts off. The top part of the roof on the inside gets wet also my seatbelts. Then the second thing is the engine which threw a rod at 149000 miles. The only one that work on this vehicle was the Dodge dealership. And I just had my oil change a month before with there 23 point inspection. Someone needs to look into this water problem with this vehicle that's why these models are blowing engines at low miles. I look this problem up iam not the only one having these problems with this vehicle. This needs immediate attention before someone gets hurt or killed. Thanks for listening.

- Wendell, NC, USA

problem #162

May 012012


  • 85,000 miles
The contact owns a 2004 Dodge Durango. The contact stated that the vehicle jerked and stalled while driving various speeds. The failure was experienced numerous times. The vehicle was taken to the local mechanic who performed several diagnostic test which were unable to locate a failure code. The mechanic attempted to repair the vehicle; however, the failure was not corrected. The engine light remained illuminated and the vehicle continued to jerk and stall. The contact was unable to identify the details regarding the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 85,000. The approximate current mileage was 120,000.

- Ridgefield , CT, USA

problem #161

May 302013


  • 101,000 miles


When raining vehicle wants to shut off due to water running down the hood/ windshield cowl and directly running onto engine electrical components. Perform a search for vehicle and issue. I am not the only one to have this issue.

- Mechanicsburg, PA, USA

problem #160

Nov 152011

Durango 8-cyl

  • 124,000 miles
From the time I purchased this vehicle there was a problem with the engine (5.7L hemi). When driving in rain or going through an automatic car wash the engine would start missing and sometimes die. This would make the check engine light come on. I took the vehicle to dealers in both Kentucky & North Carolina and to various auto parts stores as well as independent mechanics. The diagnostics reader always showed misfire in #2 cylinder but no one could tell me what caused it. Even though I kept the oil changed as well as other maintenance it started knocking and blew at 124,000 miles. I contacted Dodge and they assured me that they knew of no problems with these vehicles. I replaced the engine with one from a wrecking yard with 60,000 miles. Same problems with rain and car washes. It lasted 2 years and 21,000 miles. I contacted Dodge and got the same reply. After researching on line it seems there are hundreds of people that have experienced the same problem that I have. I was one of the lucky ones. Mine blew up in the driveway instead of on the highway. Dodge seems to have remedied the problem in 2006 & later models but still won't admit that there is a major and potentially dangerous problem in the 2004 & 2005 models. I feel that Dodge should have to repair these vehicles and reimburse the owners for repairs we have already done thank you

- Whitley City, KY, USA

problem #159

Mar 192014


  • 158,000 miles
Vehicle was in driveway after running fine the day before. Started it up and it threw a rod through the motor and oil all over the ground. There were no lights on and vehicle had been properly maintained. Read online that there are hundreds if not thousands of people with this problem.

- East Peoria, IL, USA

problem #158

Nov 012013

Durango 8-cyl

  • 123,000 miles
After making a clicking noise for a couple of days that we had been told was the starter fan (and having it replaced), we loaded up our Durango for a week long camping trip 8 hours away. 45 minutes into the drive the Durango started "dragging" like it was having a difficult time maintaining speed with cruise control. Shortly afterward, a horrible metal on metal banging noise came from under the hood and I lost all power. On the interstate, at 4 a.M. I dropped from 72 mph to 0 in a matter of seconds and barely had enough momentum to pull the truck to the side of the road. Oil just poured from under the truck. We had the Durango towed home and called our local mechanic. He took a look and informed us we had thrown a rod and complete engine replacement would be needed. We verified this through 3 different Dodge technicians who all stated that this was a known issue within the company. They know and have known that the skirting at the bottom of the windshield leaks. They know that those leaks drip water onto the intake valve resulting in water being drawn into the engine and causing engine failure through a rod being thrown. This is not a cheap fix. It could have been through recall or even notification to owners. It could have only cost about $400. But now it doesn't. now it costs anywhere from $4-6000. Unacceptable.

- Russell Springs, KY, USA

problem #157

Feb 282014


  • 72,833 miles
The contact owns a 2004 Dodge Durango. The contact stated that while driving approximately 40 mph, a loud bang emitted outside of the vehicle as the engine stalled. The engine warning indicator and light bulb warning icon were illuminated and the engine failed to restart. The vehicle was towed to an independent mechanic for diagnosis, who stated that there was a blown engine rod and piston. The vehicle had not been repaired. The manufacturer was notified of the problem. The approximate failure mileage was 72,833. The VIN was unavailable.

- Ocala, FL, USA

problem #156

Feb 122014

Durango 8-cyl

  • 76,000 miles
Ran great when I parked it. Came out next morning went to start it and heard loud bang. When I got out to see what happened seen oil on the ground. Engine seized. Had hole in the block. Cost to fix this $4300. When will something be done about this. I can't afford to fix it so it will sit till they have a recall.

- San Antonio, TX, USA

problem #155

Feb 152014

Durango 8-cyl

  • 164,000 miles
Engine stalling when raining or going through car wash, reading on other complaints about this make and model of truck doing the same thing and it ends up blowing the motor, something needs to be done about this.

- Springfield, OH, USA

problem #154

Mar 062014

Durango 8-cyl

  • 120,000 miles
The contact owns a 2004 Dodge Durango. The contact stated that upon starting the ignition, a loud noise emitted from the engine. The contact mentioned that the check engine warning light illuminated. The vehicle was not taken to a dealer for a diagnostic. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure and current mileage was 120,000.

- Jacksonville, FL, USA

problem #153

Dec 252008

Durango 8-cyl

  • 41,500 miles
During medium/heavy rain the engine stalls badly or completely dies. Also happens during car washes, though not a safety issue then- just aggravating! :( restarts only after rain subsides. This creates a very dangerous driving condition- for myself and those vehicles around me. My research shows this is a very common problem for this vehicle. Despite countless complaints, it appears Dodge has refused to acknowledge or address it for several years, alienating many previously loyal customers (this was a very popular SUV). The factory waranty was expired/near to expire when most of us began to experience this so we had little recourse. As my vehicle was purchased new and has low miles for its age, I plan to keep it for the foreseeable future- circumstances permitting... thank you for letting me post my concern here! I hope something can be done to correct this very serious issue. Long overdue! step up Chrysler and stand behind your product. Thank you again for giving attention to my concern. :)

- Evansville, IN, USA

problem #152

Nov 152013


  • 110,000 miles
The contact owns a 2004 Dodge Durango. The contact stated that while traveling at various speeds in the rain, the vehicle suddenly stalled. The vehicle was taken to a private mechanic where the failure could not be diagnosed. The vehicle was not repaired. The manufacturer was not contacted about the failure. The failure mileage was approximately 110,000. Updated 4/28/14

- Kingwood, TX, USA

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