CarComplaints.com Notes: The second generation Durango was introduced in 2004 and instantly came under fire for, well, catching on fire.
From 2004-2006 electrical overloading in the driver's side instrument panel caused numerous reports of interior fires. The interior infernos became so commonplace that Chrysler eventually issued a recall.
The problems didn't stop there, however. Owners of the recalled vehicles complained about being treated unfairly and given take-it-or-leave-it low ball settlement offers. "They offered me $2000 under NADA retail as a settlement," said one owner, "and have been rude and hostile to deal with." Nothing says awesome service like treating your customers rudely after their cars have already caught on fire.
6.0
fairly significant- Typical Repair Cost:
- No data
- Average Mileage:
- 53,450 miles
- Total Complaints:
- 1 complaints
Most Common Solutions:
- not sure (1 reports)
brakes problem
Helpful websites
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A D V E R T I S E M E N T S
I had just changed lanes and the traffic was stopped ahead about 150 feet. I applied light pressure to the brakes and nothing happened, it felt like the brake pedal was attached to nothing. I stepped on it again and nothing, I looked down quickly to make sure I was stepping on the brake, then I quickly hit it 2 more time then pressed with both feet and there was still no pressure under the pedal... then I struck the vehicle in front of me. When my truck hit the vehicle I felt the brake pedal jar and then there was pressure, the brakes engaged. They worked so I could limp to the dealership. Thankfully I was only going about 30 km/h so no one was hurt, however it is an awful feeling. After sitting at the dealership for 4 days, they called to say that they "drove it around for awhile and the brakes are fine". I went in and said "so you took stuff apart, checked the brakes" and they said "no". I had to freak out to get them to agree that they should do that! I said I was not driving it on the highway with my daughter in the truck until they could assure me it was fixed. Has anyone else experienced anything like this?
- Leighanne S., Calgary, AB, Canada