CarComplaints.com Notes: The second generation Durango was introduced in 2004 and instantly came under fire for, well, catching on fire.
From 2004-2006 electrical overloading in the driver's side instrument panel caused numerous reports of interior fires. The interior infernos became so commonplace that Chrysler eventually issued a recall.
The problems didn't stop there, however. Owners of the recalled vehicles complained about being treated unfairly and given take-it-or-leave-it low ball settlement offers. "They offered me $2000 under NADA retail as a settlement," said one owner, "and have been rude and hostile to deal with." Nothing says awesome service like treating your customers rudely after their cars have already caught on fire.
10.0
really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
59,347 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Dodge Durango. The contact stated that fuel escaped from the filler neck when refueling the vehicle. As of January 4, 2008, the dealer had not inspected the vehicle. The dealer stated that the VIN was not included in NHTSA campaign id number 05V034000 (fuel system, gasoline: Storage: Tank assembly: Filler pipe and cap). The failure mileage was 95,000 and current mileage was 108,000. The consumer stated would like to be reimbursed for the cost of the repairs at the tune of $677.43. The dealer stated replaced rear pinion seal. Updated 01/29/08
When filling the fuel tank, fuel will spill out on the ground before the pump shuts off. This has happened every time I have filled it. The dealer service states that my VIN number is not included in a recall for this problem. The recall needs to be expanded to include additional vehicles.
When filling vehicle with gas the pump stops when full and gasoline spills out of the fill pipe onto the vehicle and pavement, creating a fire hazard and an unnecessary waste of gasoline and exposure to harmful fumes and liquid.
When filling up the gas tank on our 2005 Durango gasoline pours out of the fuel tank filler neck when it is full. The dealership replaced the filler tube but that did not fix the problem.
Gas spurts and/or spills back out of the vehicle and onto the ground when trying to fill up the gas tank. The dealership replaced the filler tube, but that has not abated the problem.
- Novi, MI, USA
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Each time we fill the fuel tank of our 2005 Dodge Durango the tank over flows and fuel comes pouring out around the refueling nozzle and spills out onto the car and all over the ground. This is a potentially hazardous situation in that at least half a gallon of fuel that spiills out that could ignite and spread to the fuel tank and cause an explosion. Fortuneately it is winter now, but in the summer the chances of fire and explosion are more likely. The car is a new model for Dodge and I think this needs to be investigated immedialtey. I plan on contacting the Dodge to identify the proplem with them. I'm sure they will not share with me if other Durango owners are having a similar problem.
A D V E R T I S E M E N T S
- Argyle, TX, USA