CarComplaints.com Notes: The second generation Durango was introduced in 2004 and instantly came under fire for, well, catching on fire.
From 2004-2006 electrical overloading in the driver's side instrument panel caused numerous reports of interior fires. The interior infernos became so commonplace that Chrysler eventually issued a recall.
The problems didn't stop there, however. Owners of the recalled vehicles complained about being treated unfairly and given take-it-or-leave-it low ball settlement offers. "They offered me $2000 under NADA retail as a settlement," said one owner, "and have been rude and hostile to deal with." Nothing says awesome service like treating your customers rudely after their cars have already caught on fire.
I needed to replace brakes and rotors and two wheels can't be removed because the lug nuts are frozen in place. Two separate dealers tried to remove wheels and could not. I'm being told this is a problem Dodge has had with other wheels/vehicles. My wheels are aluminum and everything else is steel. Now being told I have to have the lugs cut off or heated up and drilled out, but either way the wheels will be ruined and I will have to buy new ones.
A D V E R T I S E M E N T S
I needed to replace brakes and rotors and two wheels can't be removed because the lug nuts are frozen in place. Two separate dealers tried to remove wheels and could not. I'm being told this is a problem Dodge has had with other wheels/vehicles. My wheels are aluminum and everything else is steel. Now being told I have to have the lugs cut off or heated up and drilled out, but either way the wheels will be ruined and I will have to buy new ones.
- Robert H., Middletown, PA, US