This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Dodge Durango. The contact stated that the vehicle caught fire while parked. The contact opened the driver side door and noticed that the driver's seat was engulfed in flames. The entire door panel was melted. The contact extinguished the fire. The manufacturer sent an independent inspector to perform a brief inspection of the vehicle. The inspector stated that the fire undoubtedly originated from the driver's seat motor control switch, which moves the seat. The Chrysler engineers reviewed the inspector's report and stated that they would not repair the vehicle due to the year of the vehicle and the number of years the vehicle was out of warranty. The vehicle was not repaired. The approximate failure mileage was 145,000.
- Tyrone, OK, USA
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- Tyrone, OK, USA