This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Was driving and the vehicle stalled well driving, Had a hard time trying to stop and could barley steer the vehicle. Vehicle was flashing shift to park. This has happened two times to me now and I took it to the dealership and it happened to them as well. The radio screen sometimes doesn't light up and it will freeze and won't let you do anything, when cell phone is connected via blue tooth it will disconnect and then reconnect and randomly turn the volume all the way up and music will start playing, A/C will randomly kick on when I didn't have it on due to it being winter time and use only the heat now. rear brake light the race bar part of it is out and Mopar won't replace, Hood of the vehicle has rust bubbles and the lift gate has rust, I asked Mopar about the warranty and they said I missed the expiration date and they would not cover it. Three of the tires keep losing air and I am now on my second set of tires in a year and two months, Valve stems replaced two times as well.
2016 Durango liftgate has water damage on the left side within 2 years of it being purchased brand new. I called Dodge and they advised me that the car was out of warranty, by less than 500 miles. I recently purchased a 2019 Durango liftgate from ebay because mopar has a nationwide shortage on this item and within 60 days it happened again but this time on the right side. Mopar is manufacturing this liftgate to gain profit, because they know that this will continue to happen. They are not help to customer who are a victim of their defective product.
Door small panel next to door handle came unglued and snapped off onto vehicle behind me and hit vehicle behind me. This is a factory defect on glue and snap in insertion, as picture shows, nothing abrupted this part, it just flew off nearly hurting someone. I want this part replaced as vehicle is only 2 and a half years old. Please advise next steps.
A D V E R T I S E M E N T S
- Gillett, PA, USA