This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The front driver door frame is breaking off metal. Ts the driver door mounting point on the body, is cracking from the flex of the door and will eventually break completely off. Scc
I never been contacted by the dealer or the mfg about my complaints. They want these problems to get too old so they simply ignore you. They may be hundreds of these vans with cracked front cowlings where the door hinges mate. The doors willnot close safely and lock. My family is at risk and with three children I cannot dump this death trap because the mfg ignores their design defects. There may be hundreds of these vans out waiting for a small accident to throw someone out because the door mounting is not solid. Please investigate this before someone gets killed in these death vans. Respectfulluy yours john stringfellow
- Mobile, AL, USA
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Sliding door came off the hinges; dealer/manufacturer were notified, and werer unwilling to assist in this matter. Feel free to provide any further details.
Bottom hinges for driver's door are failing, causing door drop down, resulting in failure of door to properly align with frame so that door can be closed and locked. Please provide any additional information / attachments.
Driver's door hinge is ripping off metal of frame, door could possibly fall off. Dealer said needed to either spot weld or replace frame. Upon examining the door, it was found that the door had dropped several inches and was gadually separating from the body frame. The solution was to replace the frame which cost the consumer significant amount of money. The manufacturer claimed it occured due to age of the vehicle.
Drivers side door hinge is faulty or defective (loose) which causes door to drop (not align correctly) which causes latching/locking features to not work properly, thus door will either not shut or will shut and will come open while driving, causing a safety problem
The front doors hinges have torn off from the post, causing the doors to sag and will not shut or close correctly. Delaer has welded the door once, but defect has reoccurred, and then dealer replaced post.
A D V E R T I S E M E N T S
- Rialto, CA, USA