This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
We have had the power door locks on the rear sliding doors repaired four times. The locks just buzz and go out and we are unable to lock that particular door. We have been on several trips when this has happened and therefore we have to leave the vehicle unlocked. We have had the front end lined up at least four times. The tires were worn uneven when we purchased it, we rotated tires and had to rotate them back. We recently in February purchased new tires and then had to have it realigned. It still pulled to the right and wanders. We have taken it in for realignment again twice since. Still have the same problem.
Power locks malfunctioned. Passenger was not able to exit or enter. Only way out of vehicle was through the window. Dealer said it was a design defect. It has been repaired, but only temporatily. No remedy was found.
When driving down the road hit a pothole door came unlatched and popped open. When hitting the automatic door lock, it did not lock the sliding door. Also, did not unlock automatically. Only way to unlock the door was by reaching over and manually unlocking the door.
I have had several problems, the automatic door locks have had to be replaced, even though in the 3 year time framed I paid for the new ones, there is a knocking sound that the mechanic couldn't find anything wrong although he could hear the sound, and now the car won't start and after several days of trying they can't figure it out. I obviously want the car fixed, but I would also like to know if other owners are experiencing these problems.
This car has gone to the dealer so many times and not been fixed. After my warrantee expired I took the van to a trusted mechanic and at a great cost to me is the van being repaired. The dealer never once acknowledge or fixed any problems that the independant car mechanic was able to find easily.
- Toms River, NJ, USA
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All major repairs done on this van have been done through Dodge dealerships. This vehicle has had more work done on it in it's first three years than any other car I ever owned, even more than my Volvo. The repairs, whether under warranty or not causes an extreme inconvenience to the owner. (ie: Taking off work, transporting young children, doing without a vehicle, paying for unwarrantied repairs. There are several things wrong with this vehicle that we have not repaired because they do not threaten the safety of the occupants, such as; windshield wipers inadvertantly turn on by themselves, automatic door locks do not work on driver sliding door or passenger door. Lights have to be turned off manually sometimes after starting vehicle. This has been a high maintenance vehicle. It surprises me I cannot find any complaints about this vehicle because asking around to those I notice has one, complain about similar type problems. Transmission being the most major complaint.
We have had multiple problems in most components of this vehicle including but not limited to both rear sliding doors, front and rear wipers, coolant leakage, engine fan & belt malfunctions, intermittent stalling, transmission failure and continuous malfunction, multiple parking brake malfunction and adjustment problems, multiple interior light malfunction, rear quad seat attachment problem, and other more cosmetic related problems with cracking door panel & poorly installed carpet & seat covers.
The automatic door locks on both rear sliding doors have malfunctioned on at least four occasions. When the locks malfunction, it is impossible to open the door from the inside or the outside. The vehicle must be taken to the dealership in order to be able to open the door. On each occassion we have taken the vehicle back to have it repaired and it will fail again with months. We recently talked to friends who also had a similar vehicle and were having the exact problem. This is a serious threat to the safety to any person or child who cannot escape from this vehicle in an emergency like a vehicle fire.
A D V E R T I S E M E N T S
- Brookfield, MO, USA