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really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
75,818 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1996 Dodge Grand Caravan body / paint problems

body / paint problem

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1996 Dodge Grand Caravan Owner Comments

problem #7

Oct 182013

Grand Caravan 6-cyl

  • 220,300 miles


Purchased tire "as new" from grave's tire in carthage, tx. Come to find it was 6 yrs old when purchased and dry rotted as it blew in 2 months time of being on the vehicle. Tire shop owner (leo graves) says he isn't honoring his 60,000 mile/1 yr warranty, this happened to another customer of his and as far as he is concerned, we both hit something in the road....updated 10/15/15 updated 11/30/2017

- Bossier City, LA, USA

problem #6

Jun 282009

Grand Caravan

  • 120,000 miles
96 Grand Caravan strut mount rust couldn't pass inspection and they said my kids could have died if I had a accident. This should be a major recall. The government involves in every aspect of our lives to keep our children safe until it makes corporation pay money to fix a known problem let see what you guys do with this. Sorry im upset just seems extremely dangerous and as I read on the internet tons of people with this problem and Chrysler knows about it caused I called the to and said if I had a issue to write to you guys but most likely nothing will be done. That is a quote from a Chrysler customer service rep.

- Chicopee, MA, USA

problem #5

Jun 302008

Grand Caravan

  • 114,328 miles
1996 Dodge Grand Caravan corrosion perforation condition at the top of the strut tower. The front driver side strut tower rusted. I am very concerned that the front end will collapse while driving. Driver's side strut tower completely rusted away. Making vehicle unsafe to be on the road. Someone is going to get hurt or killed if they don't recall these and fix them. Apparently Chrysler wants to be named after someone else once someone gets killed and then they sue Chrysler and win for Chrysler being careless and cheap when building a vehicle. I am very upset because it is going to cost me $1200 to fix my driver side strut tower because of the massive rust my kids ride in this vehicle and I didn't build it I think the people who did should recall it and fix it for us, minivans are kid vehicles we don't buy them just to ride and look cool in them they Transport precious cargo our kids I have three and if something were to happen to them because of a bad company making cheap stuff someone would have to answer to me for it. I bought the minivan thinking Dodge was a responsible company and good company but I am now having second thoughts about it with this happening.

- Wyoming, MI, USA

problem #4

May 222003

Grand Caravan 6-cyl

  • Automatic transmission
  • 76,100 miles


The strut mounts thoroughly rusted and separated from the body which then caused a driving hazard. Several mechanics have stated that this has been a most common occurrence among the chrsyler/Dodge mini-vans of 1996. Chrysler will not extend good will or assistance even though the fault lies with them in its poor design that was soon after revamped. What is really distressing is that Chrysler raised the cost of the strut mounts recently, which are dealer parts only, by about 84% as they realize more and more consumers need to make this expensive repair.

- Novelty, OH, USA

problem #3

Jan 292002

Grand Caravan

  • miles
Service agent determined/confirmed anti-freeze coolant leak into the passenger side carpet and door sill area. The leak made an offensive odor, fermenting the carpet, and the residual smell/antifreeze fumes appears unhealthy to breath in. The leak was detected by visible substantial wetness of the carpet area about the sill area. Carpet became slightly discolored/stained by the anti-freeze leak. The actual location of the leak could not be detected without the complete disassembly of the rear interior trim. A quote of over $230 in materials and $430 in labor was given to repair the leaking core. This is an exorbitant amount of cost, and offers a potential unhealthy situation if left unrepaired. The owner cannot foresee expenditure of such magnitude of costs, and must try to seek a less expensive remedy. Note, the service agent would not disconnect/short circuit the heater core lines to disconnect/remove this heater core from service; hence an impasse remains. The owner will be forced to do same to eliminate the persistent leak.

- Mechanicsburg, PA, USA

problem #2

Jul 152001

Grand Caravan

  • miles
The right strut tower top rusted, the left side has rusted as well. Nlm

- Canton, OH, USA

problem #1

Aug 072000

Grand Caravan

  • miles
Part breaks off at shoulder. It is obvious that the part was cracked in the heat treating process when it was made based on the discoloration in the area where the crack was located. Failure of the part, which is sudden, dissables the power steering and the water pump. Engine failure will follow.

- Des Moines, IA, USA

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