This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Strut tower, driver's side is extremely rusted - a hard bump will certainly push the suspension spring assembly through the top causing loss of vehicle control.
My 1996 Dodge Grand Caravan has a left front strut tower that is cracked around the top where the spring sits. There isn't a spot of rust or structural damage on this vehicle except that strut tower. From my discussion with a Chrysler body shop manager, it appears that they had a problem with these strut towers. I think this is a safety risk because if one of these lets go at highway speed, it will immediately impact steering and driveability potentially leading to a crash. I know my way around a car so I was able to spot this problem and recognize the potential danger. I think with most drivers this problem will go unrecognized and that is why I am writing you today. Please get the word out. I called chryster and registered a complaint, but I don't expect them to inform anyone.
- Midland, MI, USA
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- Stow, OH, USA