This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Consumers daughter informed her that vehicle was smoking, consumer walked out to see vehicle smoking and in flames, prior to the fire the consumer had complained that vehicle idled fast and dealer could not find cause, claim 52-2509-400.
While driving engine stallled without a prior warning. Consumer tried to restart vehicle, but engine could not be restarted. Had to be towed to dealer then repaired.
- Mammoth Lakes, CA, USA
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While driving, consumer saw smoke coming from under the hood, consumer looked under the hood and thought it was okay to drive, about 4 or 5 houses down, vehicle caught on fire in the engine compartment, claim 49-3238-941.
Consumer noticed vehicle smoking, vehicle started to have flames come out, consumer had complained about vehicle idling fast and dealer could not find cause, claim 52-2509-400.
One year after the van was purchased it started to stall. The stall occurred and continues to occur when the air conditioner is on in hot weather. The van will stall while driving at low speeds. I have taken it two dealerships with not success. Serramonte Dodge had me put a co-Pilot on my car which was to record the incident. When I returned the co-Pilot with they said they lost the data when they tried to download the information. They wouldn't put the co-Pilot back on. They will not check the PCM computer to see if it is failing. According to the dealer the PCM should record an error message when the van fails, but the PCM module never records anything. This is why we asked them to check the PCM module. If it was working right it would record the failure. 5 years later I still have the problem. My car will stall on the freeway when there is bumper to bumper traffic. Chrysler dosen't seem to think this is a safety issue. I think it is. What if it causes an accident.
Consumr was backing out and noticed an oil spot on the ground. Oil was leaking. Manufacturer agreed to pay for 1/2.consumer for financial reasons was not able to have repairs done. Dealer stated that no damage would be done to vehicle if consumer continued to drive it while the problem existed. Consumer returned to dealer, and was told that lower half of engine cylinder and seals needed to be repaired.
A D V E R T I S E M E N T S
- Poughkeepsie, NY, USA