This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1996 Dodge Grand Caravan. While inspecting the vehicle the contact noticed the front driver side strut tower was corroded. The vehicle was taken to the dealer where the technicians informed the contact that there was a kit that could be installed to repair the failure. The vehicle was not repaired. The VIN was not available. The approximate failure mileage was 135,000.
96 Grand Caravan strut mount rust couldn't pass inspection and they said my kids could have died if I had a accident. This should be a major recall. The government involves in every aspect of our lives to keep our children safe until it makes corporation pay money to fix a known problem let see what you guys do with this. Sorry im upset just seems extremely dangerous and as I read on the internet tons of people with this problem and Chrysler knows about it caused I called the to and said if I had a issue to write to you guys but most likely nothing will be done. That is a quote from a Chrysler customer service rep.
Front strut towers rusted through. Nothing has been done to correct the failure yet, but if it completely rusts, I'm sure an accident will happen because nothing will be supporting the front of the vehicle.
Strut tower, driver's side is extremely rusted - a hard bump will certainly push the suspension spring assembly through the top causing loss of vehicle control.
1996 Dodge Grand Caravan corrosion perforation condition at the top of the strut tower. The front driver side strut tower rusted. I am very concerned that the front end will collapse while driving. Driver's side strut tower completely rusted away. Making vehicle unsafe to be on the road. Someone is going to get hurt or killed if they don't recall these and fix them. Apparently Chrysler wants to be named after someone else once someone gets killed and then they sue Chrysler and win for Chrysler being careless and cheap when building a vehicle. I am very upset because it is going to cost me $1200 to fix my driver side strut tower because of the massive rust my kids ride in this vehicle and I didn't build it I think the people who did should recall it and fix it for us, minivans are kid vehicles we don't buy them just to ride and look cool in them they Transport precious cargo our kids I have three and if something were to happen to them because of a bad company making cheap stuff someone would have to answer to me for it. I bought the minivan thinking Dodge was a responsible company and good company but I am now having second thoughts about it with this happening.
- Wyoming, MI, USA
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While driving 35 mph front end failed. Consumer managed to pull over, and had the vehicle towed. Dealership was notified, but did not resolve the problem.
While getting having the vehicle serviced, the consumer noticed that the body strut mount tower had completely rusted out on the driver side. The consumer was told by a certified mechanic that after a few more miles the entire front suspension would collapse.
Vehicle was taken to an independent repair shop for an alignment. The mechanic stated that struts and spring tower are rusted, and recommended that consumer take the vehicle to the dealer. The vehicle was taken to the dealer on 7/7/2003.
We are not sure what is wrong with the van but the shimmy doesn't seem to be fixed by anything. We have had the tires replaced twice. We have had the transmission serviced. We have had the half shalfts looked at and they seem to be fine. I need help on deciding what to do next.
The transmission shifting prolem and clunk in front end have not yet been located by dealer. These problens have existed for 4 and 8 months respectively. This is very frustrating and the vehicle is now out of warranty.
Front end virbration at 35 mph comes up thru the steering also. Reported to daimler Chrysler they acknowledge there is a problem, and that it is dangerous one.
Front rotors warped or flawed. Heavy steering wheel and front end vibration during downgrade slow braking. Fuel tank is collapsed which will hold only about 13 gallons. Wipers coming on intermittently and gets worse when climate gets hot. Belt tensioner failed which can hit and break the main crankshaft pulley.
A D V E R T I S E M E N T S
- Streator, IL, USA