This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The airbag warning light on the dash has been activated. The horn and speed control are also inoperable which occurred about the same time the airbag light went on. Also, the windshield wipers activate occasionally even though the switch is in the off position. The outside mirrors also move when the automatic door locks are activated. It is my understanding that the air bag, horn and speed control problems are currently being investigated by NHTSA. A faulty clockspring assembly is the possible culprit.
Clock spring failed, disabling horn, airbag, and cruise control. When we brought it to the dealer, we were told that it is a common problem, but that since the vehicle was out of warranty we would have to pay $250 for the repair. Since then, two other friends with the same car have had their clock spring fail, and they have had to pay for the repair. Chrysler has issued a service bulletin (08-010-01) for the repair, but refuses to provide the repair at no, or a reduced, cost. As the horn and airbag were disabled, I feel that this should have been covered as a safety issue recall.
Airbag light came on intermittently for a week; has stayed on permanently ever since Oct 8, 2001. Cruise control no longer works. Horn is still working as of 10/21/01.
While traveling 45mph air bag light flashed on/off until it remained continously on. Problem effected horn usage and cruise control. Took vehicle to dealership, and was informed by mechanic that clock spring needed to be replaced due to being broken.
- Silver Spring, MD, USA
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Airbag light intermittently comes on and off. Cruise control off switch doesn't disengage vehicle, only if brakes are applied cruise control shuts off. Steering wheel makes a squeaky noise, but doesn't seem to affect consumer's steering ability. Dealer advised consumer to bring vehicle in to be inspected.
Air bag light would come on/off while cruise control failed to operate properly. Dealership examined vehicle and determined that clock spring needed to be replaced.
Service determined that clockspring needed replacement causing air bag light to stay on. I saw show on fox 5 that said this may be a manufacturer's defect subject to recall.
Air bag light coming on intermittantly during turns and braking. Took to a Dodge dealer where they found an open clockspring circuit. They replaced the clockspring. I checked the NHTSA websight and found an ODI action for the identical problem on an identical vehicle. There was also a recent consumer complaints summary for the same problem on an identical vehicle.
I received the failed clockspring assembly and can provide it to ntsa. I understand this item is currently under investigation, but wanted to further validate this problem with a complaint.
A D V E R T I S E M E N T S
- Park Ridge, IL, USA