This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Regarding the ignition problem with the proper key being inserted and not turning..I had the same problem several times and was also stranded. I learned if you put the key in and tap the end of the key (as if you're trying to tap it further into the ignition) with a rubber handled screwdriver a couple times it will then turn and start right up.
2000 Grand Caravan.....initially, the instrumentation cluster would intermittently extinguish. Hitting a bump, it would come back on. Most recently, the van will not start. No instruments, no click, no nothing. If you whack the top of the dash with your fist, all instruments come on, and the van starts. I have not repaired it yet, but intend to pull the dash and check for bad solder connections.
Lock cylinder engages column lock and will not disengage. Ongoing problem that has gotten increasing harder to get the column to release. Per dealer tsb on problem. Will have to have drilled out and replaced.
- Chadwick, IL, USA
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- Butler, PA, USA