This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
There was a recall for the clock spring/ air bag. The consumer took vehicle to the dealership and replaced it. The repair work was done on 8-22-05. They told consumer that if the air bag light stayed on indicating there is a problem. The repair work took longer than the recall notice stated that it would. After they did the recall repairs there was a problem with the air bag light fuse blowing. They replaced the fuse and it blew again. They found that there was a problem with the module. The consumer has not had the module replaced. When the consumer contacted the manufacturer, they told him that the module problem was not part of the recall, and they would give him some kind of discount for the problem with the module. The consumer stated the air bag was not working. Consumer felt that the problem with the module did not come about until he had the recall work done.
Consumer received recall 04V480000 concerning air bag clock spring failure from the manufacturer. However, 1 year ago vehicle was in an accident. Vehicle was totaled. Also, upon impact, air bags did not deploy.
Air bag light appeared on the dashboard and remained on. Consumer took vehicle to the dealer for inspection, and mechanic determined that the recall was not for this vehicle.
- Canton, OH, USA
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- Pawcatuck, CT, USA