After doing a lot of research I found that Dodge actually did admit wrong and thus created this rubber extension piece to allow the proper drainage from the AC in the Van. What was happening before the extension piece is put on is that the drainage of the AC goes right onto the engine firewall on the passenger side of the van (hence the passenger always getting the puddles of water). So when the extension piece is added it does allow the water to properly drain. I was able to put the piece on myself, but it is a tight fit to get your arm down inside the engine area to put on the extension piece. Hope this helps somebody!
This sucks cuz I live in Florida and when your AC goes it is heinous!!! The passenger has to deal with a puddle and it makes a terrible squealing noise when the AC is on...
A D V E R T I S E M E N T S
After doing a lot of research I found that Dodge actually did admit wrong and thus created this rubber extension piece to allow the proper drainage from the AC in the Van. What was happening before the extension piece is put on is that the drainage of the AC goes right onto the engine firewall on the passenger side of the van (hence the passenger always getting the puddles of water). So when the extension piece is added it does allow the water to properly drain. I was able to put the piece on myself, but it is a tight fit to get your arm down inside the engine area to put on the extension piece. Hope this helps somebody!
- Chad N., North Augusta, SC, US