This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Automatic door locks stopped working. The interior lights worked intermittently when door opened. Consumer took vehicle to the dealer for repairs, but the problem recurred.
When using the keyless entry to open the rear tailgate, the gate locks sometimes while it is opened. When you then close it using the keypad, the door lowers and the instrument panel warning light says door is closed, but it is not really locked and can open whole driving. Also happens when using overhead console switch. Dodge was not concerned when I brought it for warranty and just put on repair order that they could not duplicate it although I showed them the same failure after opening and closing 3 times.
On a 2003, grand, Caravan just above both sliding doors on the drip rail sheet metal was raised, and the chalking was cracked which permitted water to enter the interior sheet metal. This caused corrosion. Dodge corporation stated they would only chalk it again, and would give no further warranty for corrosion other then what was offered. These were obvious stress points. Also, right side door did not automatically close all the time. It cycled 3/4 of the way and opened again. Driver's door if closed after using the automatic lock button would unlock when closed.
Every Dodge vehicle on my street, including my brand new Dodge Grand Caravan that I have owned for less than 3 weeks, was broken into and burglarized. Apparently this vehicle is very easy to break into and now the vehicle is totally unsecured until it is repaired.
- Tampa, FL, USA
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- San Jose, CA, USA