This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2003 Dodge Grand Caravan ES: February 2010. During a recent snowstorm, after using the rear defroster and front windshield defroster and sitting in the van for about 1/2 an hour to de-ice the windows and warm up the vehicle, I pressed the rear window wiper button. The rear wiper started its normal motion and then stops abruptly as it broke through the rear window which shattered into many small eggshell like pieces. There was glass almost all the way up to the driver's front seat. Half the rear window was completely shattered and gone while the remainder of the rear window glass was still attached but shattered into many small cracked eggshell like pieces. It was fortunate this happened with the vehicle parked.
- Clifton, NJ, USA
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- Clifton, NJ, USA