This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I had the clockspring in my 2003 Dodge Grand Caravan replaced (after the warranty expired) somewhere around 40,000 miles. The clockspring caused my steering wheel to lock up when turning a corner. The dealer repaired the clockspring along with a related airbag component they said was also needed. This repair work was done at the dealership in July of 2004. On September 29th,2004 I was involved in a collision with a woman who ran a red light. I was in my Dodge Grand Caravan with my 4 children (14,10,6, and 5). There was extensive frontal damage to my car and my car went through a chain link fence following the impact. Myself and my children were injured in the accident and I am curious as to why this airbag (that I just had replaced) did not go off during the impact.
- Mesa, AZ, USA
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- Mesa, AZ, USA