This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact stated the power steering pump started shuttering and making a weird noise. The vehicle was taken to the dealership and was fixed. They replaced a hose, and added an additional cooler. He stated there was a technocal servic ebulletin (tsb) for this. It would not completely correct the problem. He has a relative who works for Chrysler, and he states this is a problem for the 2003-2005 models.
Consumer purchased vehicle December 2003 and had to have the power steering pump replaced in February 2004, the same thing happened again. Consumer took the vehicle to a private service dealer in March 2005, and she had the pump replaced again. The vehicle is doing the same thing, and the vehicle is currently at the same service dealer. The vehicle made noises when turning the corner or when parking. It would hum anytime the steering wheel was turned.
While applying the accelerator pedal, the vehicle failed to accelerate. The driver was able to maintain control of the vehicle and drove it to the dealer for inspection. The mechanic informed the driver that the pump needed to be replaced and replaced it...numerous occasions consumer applied the accelerator pedal and the vehicle would go but would then hesitate, and almost quit running. After the pump was replaced, the problem still there. With trying to accelerate from a stop with cross traffic coming, and still distance away the vehicle will hesitate, and almost stop running. This could result very badly.
- Clinton, MO, USA
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- Felton, DE, USA