This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Power locks failed, they did not work with the key buttons or by pushing the lock button on the door. I took the iod fuse out and put it back in and it is working for now.
Power door locks stopped working completely from both interior switches and key fob. Will not lock or unlock any of the 5 doors from interior. Manually able to lock and unlock doors individually. Unable to lock back hatch with key or from inside vehicle. Safety problem with 1 and 3 year old that need to have doors locked while vehicle is in motion. Also unsafe for young children to be standing outside vehicle while unlocking driver's door with key then manually D/S rear door. Children are unnecessarily standing outside vehicle while doors are manually unlocked.
The contact owns a 2005 Dodge Grand Caravan. The contact attempted to unlock the vehicle and the locks failed when using the remote and the automatic lock switch. The vehicle was not taken to the dealer for inspection. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 50,000.
Driver side sliding door will not lock/unlock with key remote or interior control. The vehicle is equipped with the feature that locks all the doors when the vehicle reaches 20mph. The door will not lock with this feature either.
The contact owns a 2005 Dodge Grand Caravan. The contact stated that while traveling 20 mph, the power locks did not automatically lock. The vehicle was able to be driven to the contact's destination and was later taken to a private mechanic where it was confirmed that the on-board computer failed and needed to be reprogrammed. The vehicle was repaired. The failure recurred several times since the vehicle was repaired. The manufacturer was contacted. The failure mileage was 40,243 and the current mileage was 80,713.
- Sturbridge, MA, USA
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Our door locks stopped working with both the unlock button and the remote key. We cannot unlock our doors unless we do it manually, and there is now no way to lock the back hatch. There is only one key hole and this is a major safety issue.
The contact owns a 2005 Dodge Grand Caravan. The contact stated that all of the doors could neither be locked or unlocked from the control panel on the front driver's side door. The doors had to be locked and unlocked manually. The vehicle was taken to the dealer who stated that the failure was caused by the body control module. The body control module was replaced however the failure was not corrected. The manufacturer was not made aware of the failure. The failure mileage was 11,900. The current mileage was 12,600.
The locks keep stop working and it needs to be reset by removing the fuse, read on the internet that almost everybody with this type of van experiences this problem should be a recall. Locks finally gave out all the way and will not open anymore.
During routine stop, noticed that the door locks would not work. This wasn't a concern at first until I noticed that the doors would not lock when the vehicle was in motion as well. I feel this is a huge safety issue that daimler Chrysler is ignoring and leaving families with the burden of repairing this expensive issue. This is a safety issue and nothing else that Dodge should fix for its loyal customers.
The power door locks stopped working by the cabin switch and the remote. I consider this a safety hazard. Chrysler has a program update for this problem but charges to have it installed. I understand this update was released in 2004.
The contact owns a 2005 Dodge Grand Caravan. The contact stated that after parking and attempted to lock the doors, the power locks on all doors failed to work. The contact was able to lock and unlock the doors manually with the key, however the power locks remained unresponsive. The vehicle was not taken to the dealer for repair. The manufacturer was made aware or the failure and they stated that the failure was possibly related to the relay in the doors. The failure and current mileages were 38,000. Updated 09/11/12 updated 09/13/2012
The contact owns a 2005 Dodge Grand Caravan. The contact stated that the doors lock failed. The door motor made a noise but would not engage to unlock the doors. The doors had to be unlocked manually. The vehicle was not taken to the dealer for diagnostic testing. The vehicle was not repaired. The failure and current mileage was 112,894.
Key operated electronic door locks ceased to function. Can reset by removing iod fuse, but problem seems to come back in a few days or few weeks time..is a huge convience problem manually unlocking passenger doors by reaching to back seat and when you want to load some groceries into rear hatch.. also could be safety issue, especially for someone with disabilities....based on the number of complaints I see, if this can be solved with the dealer reprogramming the computer, this should be a definite safety defect and done at no cost to the owner..
The contact owns a 2005 Dodge Grand Caravan. The contact stated that after exiting the vehicle, the electronic door locks failed. The contact was able to manually lock the doors. The vehicle was not taken to the dealer. The manufacturer was not contacted and the vehicle was not repaired. The failure mileage was 120,000 and the current mileage was 125,000.
The contact owns a 2005 Dodge Grand Caravan. While parked, the contact attempted to unlock the doors using the key fob but the electronic key feature was not functioning. The contact stated that she would disconnect and reconnect the fuse for the electronic door lock to function temporarily. The vehicle was not taken to the dealer for diagnostic testing. The vehicle was not repaired. The VIN was unavailable. The approximate failure mileage was 48,000.
The power locks on my 2005 Dodge Grand Caravan do not work consistently. Just like the many other people experiencing the same problem, I have to take the iod fuse out for 10 seconds, and put it back in to get the power locks to work. Even then, the power locks will work for maybe a few hours, and then they stop working. Very frustrating. This is also a safety concern. Dodge needs to recall these vehicles and fix this electronic/computer problem.
Door lock function failure. Can't find a fix. Have to reset PCM to get locks to function, and can work temporarily for 1 to several times, and always fails again.
A D V E R T I S E M E N T S
- Selbyville, DE, USA