This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Dodge Grand Caravan. The contact stated that the key fob could not lock or unlock the vehicle. The contact also stated that only one of the door locks would unlock the vehicle, but it would cause the alarm to sound. The dealer was not notified of this failure, but the manufacturer was not. The failure mileage was 56,700. Updated 01/24/12 the consumer stated when the malfunction occurred, the key fob would no longer work and the electric door locks won't work. So, the van remains locked or unlocked. Updated 01/25/12
The power door locks are failing regularly. Pulling the iod fuse and reinserting resolves the issue for a few hours to a few days, at which time the door locks stop working again. Failure prevents key phob, inside lock switch and auto lock features from working.
The contact owns a 2005 Dodge Grand Caravan. The contact stated that the electronic door lock system failed to operate when exiting the vehicle. The failure affected all of the doors. The vehicle was taken to the dealer. The manufacturer was notified. The vehicle was not repaired. The failure mileage was 80,000 and the current mileage was 86,637...updated 08-30-12 the consumer stated the doors are supposed to lock at 18mph, they do not. The locks do not work manually from the inside of the vehicle. Disconnecting and reconnecting the battery terminals and fuses works between 3 days and 3 months. Updated 08/31/2012
The contact owns a 2005 Dodge Grand Caravan. The contact stated that the power door locks were inoperative. The dealer diagnosed that the vehicle would need a software update to the BCM. The manufacturer was not contacted. The vehicle was not repaired. The failure mileage was 110,000 and the current mileage was 113,000.
The contact owns a 2005 Dodge Grand Caravan. The contact stated that the vehicle doors would not unlock automatically, only manually. The contact had to disable the battery to reset the automatic lock system. The vehicle was not taken to the dealer to be diagnosed or repaired. The failure mileage was 70,000 and the current mileage was 82,000.
- Spartanburg, SC, USA
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Power door locks stopped working 2 days ago. The key fob and switch on the front doors do not control the locks anymore; they have to be locked and unlocked manually.
The contact owns a 2005 Dodge Grand Caravan. The contact stated that the side power door would not unlock with the keyless entry fob or the interior automatic door locks. The contact had to manually unlock the door. The contact did not take the vehicle to the dealer regarding the door locks. The failure mileage was 68,000.
The power door locks have been failing intermittently for 3 yrs. I unhook the iod fuse or the battery cable momentarily and this seems to work for a while. The door locks would work for a short time - then fail again until I repeated the fuse or battery cable removal procedure. As time went on the fix would last less & less time. Currently, the locks may only work for a day or so. This is unacceptable. My wife was really scared the other day when someone was approaching the car and she could not lock the doors. She was in an unfamiliar location with the 4 year old in the back seat. While it actually turned out to be a false alarm, it did open my eyes. While I have been just "fixing" it all the time, I realized that I cannot control when and where it will happen and you cannot always get out and reset the fuse. This is a program (firmware) that is failing on a large number of vehicles, see links below. This poses a safety hazard as the van cannot be secured without manually locking all doors, which leaves the tailgate. Why should consumers have to pay for a manufacturer defect? someone needs to protect the consumer..... I am taking the van in to request it be reprogrammed. I am not going to wait until something bad actually happens first. Just a couple of links: www.carcomplaints.com/Dodge/grand_caravan/2005/electrical/electric_door_lock_failure.shtmlautoforum.classifieds1000.com/Dodge-grand_caravan/power_locks_will_not_lock_or_unlock.
The contact owns a 2005 Dodge Grand Caravan. The contact stated that he was unable to lock or unlock the doors using the key fob. In order to enter or exit the vehicle, the contact had to do so manually. The contact adjusted the fuse for the integrated power assembly module to remedy the failure, but the failure recurred the following day. The vehicle was not taken to have the failure diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
The contact owns a 2005 Dodge Grand Caravan. The contact stated the electric door locking mechanism became inoperable when he attempted to use the remote control. The dealer advised the contact to bring the vehicle in for diagnostic testing. The vehicle was taken to a private mechanic who disconnected the fuse and then reconnected it again. The manufacturer was aware of the failure. The current mileage was 40,700. The approximate failure mileage was 38,000. In searching the internet I found numerous complaints on this vehicle. In my opinion it is a safety feature when you are transporting children, and should be a recall by chrylser. Updated 11/15/2011
Power door locks failure! this problem started a month ago when the power-locks just quit working. So I followed the instructions in the car manual where you can reprogram the locks by switching the ignition key 4 times ending in the off position and then after 10 seconds turn the door lock on, a chime will sound, it did but locks still do not work. I thought it might be a fuse so I removed the iod fuse and put it back in 5 sec. The locks started to work again. This lasted about 2 or 3 times and then the problem seems to return eventually. This is a safety concern and the vehicle should be a recall. Dodge should be accountable for this and made to correct the problem.
The contact owns a 2005 Dodge Grand Caravan. The contact was driving approximately 50 mph when she engaged the automatic door lock mechanism but the doors failed to lock. The vehicle was not diagnosed or repaired for the failure. The manufacturer was not made aware of the problem. The approximate failure mileage was 85,000.
The contact owns a 2005 Chrysler Grand Caravan. The contact stated that the door locks were inoperable. Neither the manufacturer nor the dealer was notified of the failure. The vehicle was not repaired. The failure mileage was 45,980 and the current mileage was 46,000. The VIN was unavailable.
The contact owns a 2005 Dodge Grand Caravan. The contact stated the vehicle doors power lock failed. The doors would only open manually. The vehicle had not been taken to the dealer to be diagnosed, and the vehicle had not been repaired. The failure mileage was 82,000 and the current mileage was 83,000.
2005 Dodge Grand Caravan. Rear sliding power door lock failure. Driver's side manual lock/un-lock will not unlock sliding door nor will remote. It happens frequently and to fix the problem, you have to remove the iod fuse for a few seconds and put it back in.
Electric door lock do not work, they will work manually, but not with remote or door switch. Have to remember to manually lock doors when going thru "bad" section of city.
Automatic door locks have failed. Car is still flashing headlights & beeping that car is locked when using the remote, but the car is not locking. The car is also not locking after reaching 18 mph as it is supposed to. The main lock switch in the car console is also not locking the doors. All doors must be opened by hand after the driver door is opened with the key.
A D V E R T I S E M E N T S
- Burlington, KY, USA