The contact owns a 2005 Dodge Grand Caravan. The contact stated that all of the power door locks were inoperative. He took the vehicle to the dealer and they stated that it was a common failure with his year, make, and model vehicle. The BCM software would have to be repaired at the cost of $130. The vehicle has not been repaired. The manufacturer would not provide any assistance because there was no recall for this component. The failure and current mileages were 34,417.

- Erda, UT, USA

I have 2005 Dodge Grand Caravan. The automatic door locks have quit working and I understand that it is a software issue in the cpu. My main concern is that when you put it in drive and begin to move, the doors are supposed to lock when you get to 18mph or so. I have 4 year old twins that ride in car seats, and am not comfortable not having this feature working properly. It is also my understanding that the problem is very widespread among this model of vehicle. My hopes are that the problem can be addressed by Dodge as I feel it is a safety hazard. Thank you.

- Spring , TX, USA

(1) loss of battery power. (2) resulted in failure of power door locks to operate. (3) manufacture technical service bulletin 08-040-04 calls for re-programming of body control module due to updated software to correct the know failure. Known software related issue.

- Kalamazoo, MI, USA

Electronic door locks failed to engage locks. Lock verification signaled lights and horn indicating the locks were engaged. As a result of the failure the van was entered illegally and property was stolen. This was also a safety issue when the electronic locking system did not disengage from the controls in the van. This resulted in the inability to remove 3 children from the van quickly in an emergency situation. The body control module (BCM) has been reset several times to correct the problem. The reset only lasts for a few days before the problem repeats itself.

- Portage, WI, USA