This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Dodge Grand Caravan. The contact stated that the passenger's side sliding door malfunctioned and would not lock when closed. The contact took the vehicle to the dealer, who performed a software update but the repair did not remedy the defect. The contact called the manufacturer and filed a complaint. The failure mileage was 126,000.
The contact owns a 2009 Dodge Grand Caravan. The contact stated that the doors would not open using the keyless entry fob. The doors could only be opened manually with the key or from manually engaging the interior door handle. The vehicle was not taken to the dealer. The VIN was not available. The failure mileage was 55,000 and the current mileage was 60,000. Updated 03/20/13
- Lemont, IL, USA
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- Winslow, AZ, USA