This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Dodge Grand Caravan. After the vehicle was repaired per NHTSA campaign number: 14V373000 (electrical system, air bags), it hesitated to start and all the electrical functions failed. It took numerous attempts to start the vehicle. There were no warning indicators illuminated. Goldy Chrysler Dodge Jeep Ram (187 kinetic dr, huntington, wv 25701, (304) 781-0555) performed the recall repair, but the failure recurred. The vehicle had not been repaired a second time. The manufacturer was made aware of the failure. The failure mileage was 128,000.
Sliding doors have had numerous issues that cause the doors to lock up and fail. I have had 3 issues in under 5 years with both sliding doors locking up and failing requiring electrical work to be done to correct the problem. My vehicle has just about 50K miles and has had 3 failures with the door latches not opening. This issue needs to be looked at as a severe issue in cases of safety because both my doors do not open and this vehicle is gently used for a 10 year old vehicle. Another issue with the sliding door is the harnesses that are installed from the factory. They fail and the wiring breaks over 1 to 2 years. This is an issue that happens way to often.
The contact owns a 2009 Dodge Grand Caravan. While driving 55 mph, the windshield wipers functioned independently and all the warning indicators started to flicker on the instrument panel. The contact coasted the vehicle over to the side of the road and powered off the engine. The vehicle was restarted, but the failure recurred. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 175,000.
The ac drain leaks water under the dash when the ac is on and may affect the air bag wiring or other electrical functions. This problem was identified in 2011, bulletin K31, but my VIN was not included. I have the same make, model, year and problem as the recalled cars. Why is my car not included in this recall?? I have struggled with this recurring issue since 2014!!!
The contact owns a 2009 Dodge Grand Caravan. While driving 30 mph, the contact smelled an abnormal odor and noticed smoke coming from the automatic window buttons. The contact stated that the driver's door caught on fire and was extinguished by the fire department. Neither a fire nor a police report was filed. The fire department indicated that it was an electrical fire. There were no injuries. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 200,000.
- Fraser, MI, USA
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This vehicle has had several electrical component failures that were premature and unexplained. Computer module replaced twice, sensors replaced before they should have gone bad. We also were experiencing small electrical issues all over the vehicle, problems with windows, slide doors, accessories, radio etc. After inspection of the electrical system a problem was observed with two of the main wiring harnesses for engine components, one was routed over the top of the radiator hose where it attaches to the top of the motor allowing excessive heat to melt the wire protection sleeves and wire coating which caused contact of wires exposed. Another section of wiring routed down from the main fuse box and rested on top of the transmission cover resulting in overheating of the wires. These two issues caused excessive heating of the wiring to effect the current flow to and from the main wire port for all electrical components of the vehicle and resulted in system malfunctions everywhere. This is a poor design by the manufacturer and a serious safety concern. I would want anyone with the same vehicle to know this is probably the result of numerous electrical component failures or problems they are experiencing that may lead to excessive repairs that are not necessary if the wiring is routed in a better way to avoid overheating.
- on 12/01/2017 the airbag indicator light on the dashboard is lit. I noticed the airbag indicator light when I turned the car on. - on 12/28/2017 the drivers side window stopped working. It stopped working when I turned the car on and attempted to put the window down.
The vehicle was struck by lightning July 2014 when it was parked under a tree during a bad storm. It eventually was declared a total loss by progressive insurance after they attempted several times to have all the electrical components repaired. Several times they repaired it and put me back into the dangerous vehicle which was accelerating on its own and several times would not brake. I insisted they declare it a total loss before something terrible would happen. They finally agreed in October 2014. However, my concern is that I was told the vehicle was sold at auction and that puts someone else in danger. The vehicle should not of been handed over to someone else.
Passenger side rear door electrical harness appears to have shorted and melted the interior. Similar to 10V235000 recall. This VIN is not covered by that recall but is from the same year. Possible catastrophic fire could result if plastic reached specific temperature to alight. Burning plastic smell was noted during 4 hour drive. Headache and mild nausea resulted from the smell. Smell reminded owner of burned wiring in the lab.
The contact owns a 2009 Dodge Grand Caravan. While driving at any speed, the vehicle shut off and an unexplained warning indicator illuminated. The vehicle was taken to the dealer (jd byrider Dodge, dorchester, MA), but no failures were found after diagnostic testing. The manufacturer was not made aware of the failure. The failure recurred several times and was not repaired. The contact received notification of NHTSA campaign number: 14V373000 (electrical system, air bags). The recall was remedied one year ago. The failure mileage was approximately 80,000.
The contact owns a 2009 Dodge Grand Caravan. While driving various speeds, the air bag indicator illuminated as well as all the instrument panel warning indicators. The vehicle was repaired by the contact, who was a mechanic. The manufacturer was made aware of the failure. The failure mileage was 180,000.
Windshield wipers turn on and off erratically. Headlights turn on and off erratically. Gauges don't work, can't open or close side and rear door. This is due to the tipm not functioning properly
The contact owns a 2009 Dodge Grand Caravan. The contact stated that there was a progressing failure in which various warning indicators and gauges randomly flickered on the instrument panel. The vehicle was to be taken to a dealer. The vehicle was included in NHTSA campaign number: 14V373000 (electrical system). The manufacturer was notified of the failure. The failure mileage was not available. Parts distribution disconnect.
The contact owns a 2009 Dodge Grand Caravan. While driving approximately 30 mph, the traction, eps, and ABS warning indicators illuminated. The vehicle stalled and the contact coasted to the side of the road. The contact was able to resume driving. The vehicle was taken to the dealer where it was diagnosed that the clock spring failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The approximate failure mileage was 118,000.
Instrumental cluster lights turn on, all dial indicators go to 0, wipers turn twice, outside lights turn on and then off, and warning beeps inside. Can repeat different frequency time, but usually every few seconds. Some warning lights remain on, especially brake warnings and airbag. 2 dealers reviewed and recognized issue but stated did not know what to do. Rarely, after start-up only brake light and airbag warnings stay on and no other light issue. First dealer replaced instrument cluster and improved by no left dial issue, but warning lights still occur. All warning lights, center dial, and right dial, lights, and wiper issues still occur. Dealer checked and noted programming issue but informed nothing can do. Now occurs more often. All brake warning lights now always show after beginning to drive. Then all other warning lights, and so on, begin as noted. Recorded and attached. Frequency has increased. If I turn outside lights on, lights will not turn off when issue occurs but turn signal still stops when I have them on. Other drivers then do not know if I am turning. Airbag, brake, fuel lights, wipers, and outside lights worry me since everything shows warning or stops while driving, as frequent as every few seconds during entire drive. Is one of the issues real or are they all pretend due to the vehicle issue? occurs all speeds, temperatures, and so on.
The contact owns a 2009 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 12/20/16 updated 12/21/16.
The contact owns a 2009 Dodge Grand Caravan. The contact stated that while driving at approximately 55 mph, the check engine warning indicator illuminated and remained on.the vehicle was taken to the dealer where it was it was diagnosed that the total integrated module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 136,000.
The contact owns a 2009 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. While driving various speeds, the vehicle stalled without warning. The vehicle was able to restart. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 63,000.
Instrumental panel dash lights come on and stay on while driving. Do not know how fast we are going or how much gas. All lights including ABS as well. Several other families in my area have same van with same problem. Wipers also come on when they are off. The chrylser Town & Country has had instrumental panel problems that were part of a recall as well
A D V E R T I S E M E N T S
- Wayne, WV, USA