This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2009 Grand Caravan. Consumer writes in regards to rear brake pads issue and seeks reimbursement for repairs. The consumer stated on June 29, 2009, the check engine light illuminated, due to an evaporative emissions leak. The vehicle was taken to the dealer where a 23 point inspection was performed. An inspection revealed the rear brakes were worn down to 3mm and were sticking. The dealer informed the consumer the rear brake pads sticking to the caliper brackets was his fault. The consumer believed the problem was due to a manufacturing defect. The consumer stated since Chrysler paid for the replacement of the brackets, he believed they were admitting fault. The brackets caused the pads to stick, wearing them down and making the rotors too thin to be resurfaced. The consumer is seeking reimbursement of $ 507.73
- Greenleaf, WI, USA
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- Greenleaf, WI, USA