This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
We bought this van used about a year ago. It dies suddenly without any warning in the middle of the road regardless of any certain factors. I have researched this several times with many other complaints similar to this one. This is very dangerous for my family and I cannot believe there is no recall. I am a mother of 3 and cannot afford to pay upwards of 10,000$ to replace an ignition if this is the issue, I am not in any way a mechanic but I have read/heard that is most likely the problem. Dodge, please do what is right for the people who put their faith in your company every time they put their families in your vehicles and recall this immediately!
NHTSA recall number P60 reference # 1228426 summary Chrysler group llc (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge charger, challenger, and durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail. I had the same thing happen to me; this should also be part of this recall. My battery light cam on at a stop and go light, 60 seconds latter, my car stalled because of dead battery and non working alternator. Fca stated go to the dealer for repair and not covered by the recall. I went to auto zone for eliminated life time warranty and I installed it. 2012 Dodge Grand Caravan 4dr wgn SE VIN: [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2012 Dodge Grand Caravan. The contact stated that while driving 15 mph, the vehicle stalled with an abnormal clicking sound coming from under the hood. The contact stated that several warning lights were illuminated. Additionally, the interior and exterior lights were flickering. The contact disconnected the battery cables and upon reconnecting the cables, the vehicle operated without further issues. The contact left a voicemail with waldorf Dodge Ram (2294 crain hwy, waldorf, md 20601 (301) 638-9400) however, the dealer had not responded. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 97,000.
Faulty timp causing issue with fuel pump module/relay. Faulty start and unable to turn on vehicle. This happened approximately 4 times in a parked position within a 24 hour period before vehicle was no longer drivable. Intermittent check engine light within the previous 3 weeks prior. Vehicle was inspected by a certified dealership to diagnose the issue.
- Beeville, TX, USA
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Driver rear door slides open and closes by itself. Worries that a kid might get trapped. No one opens it or closes it. It won't stop closing by putting force to stop it. Always does it in park with keys off. In or outside vehicle.
Yesterday was driving on a highway at 55 mph and approaching an intersection at which I would need to turn off. The engine died without any warning at all. I lost power steering and power breaks. Fortunately, I was able to slow down enough to navigate the corner and came safely to a stop but had this happed on one of the windy sections of highway I could easily have crashed. I turned the key fully off and then restarted the van and carefully drove home. I noticed today that ignition switch does not always spring smoothly back to its run position when I start the vehicle.
The car was parked in the driveway. We attempting to turn the care on it just cranks and won't kick over. The fuse for the fuel pump has gone bad in the tipm. And the car now starts intermittently. I need to have a rely put in.
I went to unlock my vehicle to get something from inside. I noticed that the lights were very dim and after placing the key fob into the ignition, the fob was locked in place. After about 15 minutes, I was able to release it from the ignition. I have tried resetting the battery among other things and nothing has helped.
The vehicle either will take several attempts to start or will completely shut down during operation without warning. The engine will abruptly stall and power brakes and steering fail. Immediately afterward the vehicle behaves as if the key was just turned to the on position, meaning the dashboard lights up, and it can be put in neutral and restarted. No specific activity triggers the shutdown. It can happen while driving at any speed in any conditions or while idling.
I got an oil change and an inspection the inspection report was good, no major mechanical issues. Only recommendation was a power steering flush next time I came in for an oil change. I drove the van home 1/2 mile away. I parked the van. I saw light smoke coming from under the hood on the passenger side. It smelled like burnt rubber. I proceeded to drive back to shop 1/4 mile away. The van lost all power at a stop sign. I saw more darker smoke coming out. I got out of the van immediately. Within 2 minutes the vans front end was in flames.
The contact owns a 2012 Dodge Grand Caravan. The contact stated that after completing a left turn at 10 mph, the vehicle shut off without warning. Another driver assisted her with the battery and the contact was able to restart the vehicle and drive home. The following day, the contact attempted to restart the vehicle but the vehicle failed to start. The contact stated that multiple unknown warning lights were illuminated on the instrument panel while attempting to restart the vehicle. The vehicle was not taken to be diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 89,000.
1st problem erratic ignition stalling while in park. Battery was replaced and taken to shop, the auto technician assumed based on P0128 P0520 P0441 it was gas fuel cap, switch oil pressure, housing thermostat, gasket intake manifold they replaced O2 sensors vacuum line read a sensor with evapo system causing check engine light came on and a host of other items checked gas cap totaled me $779. Car refuse to started next mornings for pass two weeks every morning several attempts to start car after parked overnight no start only stalling first. Then waited an hour put car in neutral see if car starts it did. After driving that day while driving car acceleration began to go fast by itself on a highway then jerk RPM dropped down while driving my children in the car. I thought maybe gear was out of place so I looked to see if it was in drive, it was in drive. Went back to auto shop they said since car is working now can't hook up system to check P codes because it won't show up if it's working.told me drive 60 miles to see prob continue. Next morning car didn't start, no fuse signal shows. Then car was dead one click sound, no stall. Called roadside assist and tried to jump battery. Guy said it's not battery he said it's the fuel pump. Contacted the auto mechanic spoke with mgr of shop and said it can be a tipm and cost $1200. This is a very unstable and unsafe issue my family and I drive in this van don't feel safe 2nd issue car hesitated to stop two months ago when I pressed the brakes to stop car while driving on road to stop at red light, no stop I had to pump brakes and I thought it was brakes I paid for replacement of brakes and pads as well. This electrical module has been the cause of known incidents. It can cause accidents. The van is dangerous safety hazard. Tipm and electrical system is creating unsafe braking and ignition fuel conditions causing malfunction
Took my 2012 Dodge Grand Caravan to the tempe dealership to have the recalls fixed. Soon after they did the recalls my car would not drive off the lot they told me that the fuel pump was bad and it would cost $806 to fix it. So I told them lets do it. I get a call an the said its the tipm ! $1400 dollars later my car is still running pretty rough and not getting power and completely shut down while driving. So I call the dealer and they tow it in to tell me it is my fuel pump. So $800 they said its fixed and I should have nothing going wrong. 3 days later my check engine light comes on and a code P0456 evac leak! so I call the dealer and let them know. I then purchased a gas cap just to make sure that was not the problem. Light stayed on. So I get the van to the dealer and they had my van allday to say its my gas cap. Let me remind you I just purchased one. So they get the check engine light to go off and now everytime I fill the tank up gas fumes are soo strong in the vehicle and is running very poorly. Honestly im scared to have them look at it. I just want my van safe I have kids. Its my only vehicle.
I have a 2012 Dodge Grand Caravan the sliding door has been making a buzzing sound every time you unlock and lock the doors. This has been happening since 2016 and the dealership told me it would be $500 to fix it. I am now having issues with trunk opening and closing on it's own; even when it is locked. Not safe at all and already got stormed inside of my van; cause I didn't realize it was opened. They told me I would have to pay the fee to get it looked at and then pay for the repairs. I had a new transmission put in at 74,330 miles after they told me when I left the first time; that it was a computer reset that needed done. Then, they had my van for 2 weeks trying to get the transmission built. And my transmission is slipping again. At 139,466 miles I had all of my transmissions lines leaking and had replace all of them for another $500; cause there was no warranty from them doing my second transmission. My cd player eats my cd's now and my ac quit working. All in all I do love my van, but I am getting very angry at all the issues; that should covered under a recall and they are not covered. If anyone could please give me some in site on these issues; I would appreciate it. I am not in the position to purchase another car at this time with jobs not very secure. I am not even able to take my van many places; cause I never know when the truck will open on its own and then someone can just steal my van. I listed the last day of all of my issues below, but this has been going on for years and still not resolved.
2015-2020 on approximately 45 occassions the fuel pump continues running after ignition shut-off. It then drains the battery which requires jump starting to keep from being stranded. 2015-2020 on multiple occassions (approximately 4 times)the fuel pump will not kick on at all leaving vehicle and driver/family stranded. 2020 3 times while driving the van just shut off. This has been going on for 6 years and now will not start at all. Researched and had it tested. It is the tipm. Totally integrated power module. This has been recalled in both Dodge durango and the Jeep. Many Dodge Caravan have the same problem. *refusal to recall due to undocumented complaints and requests is a failure to public safety. A quick internet search of issues regarding the tpim im Dodge Grand Caravan is proof enough to show that the fault lies as significantly with these vehicles as the durangos and Jeep. *** a new investigation should be conducted. I have sustained injuries in my neck and shoulders as a disabled person by having to raise and drop my hood to disconnect my battery terminal everywhere the vehicle sits on every occassion possible for 6 years to avoid intermittent battery drain and being stranded with my two young children. Is a gross disservice to consumers and public safety that this model has yet to be included in the tpim recall.
A D V E R T I S E M E N T S
- Jackson, TN, USA