This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Our Dodge Grand Caravan was stationary and experienced intermittent starting problems over a period of months and sometimes when it did start, it would stall shortly after starting while in motion. Finally, it would not start after repeated attempts, waiting are trying again. We had it towed to our mechanic who tested it and found that it was the fuel pump relay. He said it was common to may Dodge and Jeep models. They all have the same circuit board. He recommended taking it to a dealer for repairs even though it had not yet been recalled. The dealer confirmed that they had the parts for the fix and fixed the fuel pump relay problem. The repair has a 2 year warranty. An employee of dealer expressed that it may be 3 months from the October 8, 2020 repair, but eventually Chrysler would issue a recall since so many models with this part have been recalled. We were advised to keep the receipt for later reimbursement. It is now March 14, 2021 and no recall has been made for our vehicle. Please try to expedite this recall. The NHTSA probably is not getting many complaints because everyone with the problem expects it to be handled soon. Thank you for your help.
While driving this vehicle will shut off on its own and then restart.this has happened several times. I was going 65mph on the highway and it just shut off and restarted. Thankfully no one was behind me when this happened because it could have cost us our life. I also am having issues with my sliding doors. Neither one will lock, not with door lock switch, not with key fob, not manually. Upon researching, I have seen at least 200 complaints for the same issue.
Bought this 2012 Dodge Caravan 1 month ago. Last week it stalled twice mid driving, once while slowing down nearing a stop light and once while driving highway speeds. Lucky I was able to find a large enough shoulder to pull over on and not cause an accident. Looks like this is a common issue, wondering what we can do to fix it/should this be recalled before lives are put at risk? not much confidence in our new vehicle.
Van has failed to turn on multiple times, park turn off vehicle and in as little as 10 minutes later it would not start. I replaced alternator and battery apparently after going to multiple mechanics that didn't find the problem with diagnostics I found out it was neither it was a faulty tipm. 6-8 months later started having issues with the car stalling out and having an issue turning back on. I have stalled on multiple occasions on the freeway I have contacted Dodge and the recall is not for my year of vehicle. Parts for this are expensive along with labor. Dodge needs to recall this issue because the last time this happened to me I was driving 60 mph on the freeway car behind me was close and my van stalled could of got hurt or killed and so could the other driver. Brakes need to be changed often as well more than I've ever had to change them for any other vehicle.
- Las Vegas, NV, USA
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Van won't start. No noise at all when I turn the key. The symptom is just like trying to start a car with an automatic transmission while the car is in drive, or there's no sound at all (the van has always been Q inin park). Everything else powers up, radio, wipers, lights etc. The battery is new and the alternator is good. Dealership installed a new tipm and the car started for 1 week and died again. I'll never buy an american made vehicle again. Owned the van for 1 month and problem has happened 5 or 6 times previous to the last two times when the van wouldn't start at all.
The contact owns a 2012 Dodge Grand Caravan. The contact stated that the vehicle experienced intermittent start-up failures after multiple attempts, without warning. The contact had taken the vehicle to an independent mechanic where the alternator was replaced however, the failure persisted. The contact then took the vehicle back to the same mechanic where the fuel pump was replaced. The contact had the vehicle serviced by this independent mechanic a total of eight times and after each repair, the failure persisted. The contact then took the vehicle to key Chrysler Jeep Dodge Ram - tobey auto group (2020 N detroit St, xenia, oh 45385) where the dealer was able to diagnose the vehicle with a defective totally integrated power module. The manufacturer was notified of the failure and was informed that the VIN was not under recall. The vehicle was not repaired. The failure mileage was approximately 61,000.
My van will completely turn off while driving. There are no know reasons, I have had it serviced and the mechanic cannot figure what's wrong. There are no specific factors of when and why it cuts off while driving.
Wireless ignition node (win) module has intermittent function in the start/run position. Note: Previous model years had the same problem, see safety recall R03 / NHTSA 14V-373 wireless ignition node module. I have owned this vehicle for a few years and have waited for a recall but have heard nothing from NHTSA or the manufacturer. Note: This issue is a widely known problem according to many youtube channels; example: Https://youtu.be/N_lbdclmiqw https://youtu.be/Q99sslgsho0
We bought this van used about a year ago. It dies suddenly without any warning in the middle of the road regardless of any certain factors. I have researched this several times with many other complaints similar to this one. This is very dangerous for my family and I cannot believe there is no recall. I am a mother of 3 and cannot afford to pay upwards of 10,000$ to replace an ignition if this is the issue, I am not in any way a mechanic but I have read/heard that is most likely the problem. Dodge, please do what is right for the people who put their faith in your company every time they put their families in your vehicles and recall this immediately!
NHTSA recall number P60 reference # 1228426 summary Chrysler group llc (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge charger, challenger, and durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail. I had the same thing happen to me; this should also be part of this recall. My battery light cam on at a stop and go light, 60 seconds latter, my car stalled because of dead battery and non working alternator. Fca stated go to the dealer for repair and not covered by the recall. I went to auto zone for eliminated life time warranty and I installed it. 2012 Dodge Grand Caravan 4dr wgn SE VIN: [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2012 Dodge Grand Caravan. The contact stated that while driving 15 mph, the vehicle stalled with an abnormal clicking sound coming from under the hood. The contact stated that several warning lights were illuminated. Additionally, the interior and exterior lights were flickering. The contact disconnected the battery cables and upon reconnecting the cables, the vehicle operated without further issues. The contact left a voicemail with waldorf Dodge Ram (2294 crain hwy, waldorf, md 20601 (301) 638-9400) however, the dealer had not responded. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 97,000.
Faulty timp causing issue with fuel pump module/relay. Faulty start and unable to turn on vehicle. This happened approximately 4 times in a parked position within a 24 hour period before vehicle was no longer drivable. Intermittent check engine light within the previous 3 weeks prior. Vehicle was inspected by a certified dealership to diagnose the issue.
Driver rear door slides open and closes by itself. Worries that a kid might get trapped. No one opens it or closes it. It won't stop closing by putting force to stop it. Always does it in park with keys off. In or outside vehicle.
Yesterday was driving on a highway at 55 mph and approaching an intersection at which I would need to turn off. The engine died without any warning at all. I lost power steering and power breaks. Fortunately, I was able to slow down enough to navigate the corner and came safely to a stop but had this happed on one of the windy sections of highway I could easily have crashed. I turned the key fully off and then restarted the van and carefully drove home. I noticed today that ignition switch does not always spring smoothly back to its run position when I start the vehicle.
The car was parked in the driveway. We attempting to turn the care on it just cranks and won't kick over. The fuse for the fuel pump has gone bad in the tipm. And the car now starts intermittently. I need to have a rely put in.
I went to unlock my vehicle to get something from inside. I noticed that the lights were very dim and after placing the key fob into the ignition, the fob was locked in place. After about 15 minutes, I was able to release it from the ignition. I have tried resetting the battery among other things and nothing has helped.
A D V E R T I S E M E N T S
- Chesterfield, MO, USA