This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000(electrical system); however, the parts to do the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
Dealer (durocher Dodge, plattsburgh, NY) has yet to complete recall 14V-234 on our family vehicle. I have checked with them numerous times on it and have been told there is no fix. It has now been almost two years since the recall and I have been unable to use my back vent windows. Nobody from the dealership has called me to give me updates and this will eventually lead me to reconnecting the window switch since it is not getting repaired. It is very concerning.
The contact owns a 2013 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Update 01/15/16 MA updated 02/04/16.
At just over 36000 my engine light came on, I was told that the car needed to have cylinder heads and another engine part replaced. When I went to pick the van up the check engine light was on- I was told the PCM (power control module) was bad. After approx. 10000 more miles, while driving on a local road, all of my lights appeared on my dash board- the vehicle went into some mode and I couldn't drive over 25 mph. I stopped at a local auto parts store and was told that my battery now had a bad cell, the alternator was bad- I took it to the dealership and I was again told the PCM was bad. Why is the PCM failing" an alternator and battery being bad at going at 46000 miles, just over 2 years old. I see many of the Chrysler products had recalled alternators- what about this PCM? why is continuing to fail"
2013 Dodge Grand Caravan. Consumer writes in regards to rear quarter vent window switch recall notices. The consumer was informed the parts were not available. Also, the vehicle was leaking transmission fluid.
- Copperopolis, CA, USA
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On September 25, 2015, the battery light came on while travelling from Canada to usa at night time with my wife and two young children. Because I carry a vehicle scanner with me, I pulled over at a rest stop and checked the voltage sense pid. It showed 12.5V. Thought that was acceptable and continued driving. Aproximately 400 miles later, vehicle exhibited sudden loss of momentum while in cruise control at 72mph, as I pressed on the accelarator, vehicle downshifted and rpms rose to 4500, however vehicle slowed even more and I had to take evasive action to get to right shoulder. Vehicle went from approx 72mph in cruise control to 40mph in a matter of few seconds while I was trying to accelarate to safely get vehicle from left lane on I-495 S to right shoulder. I again plugged in my scanner and had code P0622 show up. At this time, control module voltage sense was reading 11V. After erasing the code and multiple ignition key cycling attempts, the vehicle started up, and everything seemed fine, battery light went out and voltage was again at 12.5 V, and climbing. We made it to our destination (taunton, MA) and everything seemed normal over the course of the weekend. On September 28, while we were travelling back to Canada, within 40 miles of leaving taunton, the battery light came on again, but very shortly after the vehicle lost power again, and had to scramble to get vehicle pulled over to the shoulder of the highway (I-495 N). And is unable to restart. I called fca road side assistance, and they sent a tow truck. The vehicle is currently at dan's Dodge Chrysler Jeep in westboro, MA, usa awaiting diagnostic.
2013 Dodge Grand Caravan. Consumer writes in regards to door lock actuator failed on the passenger side sliding door. The consumer stated the door actuator failure, caused the battery to drain and was damaged to the point, where it had to be replaced.
2013 Dodge Grand Caravan. Consumer writes in regards to rear quarter vent window switch recall notice. The consumer was informed the parts were not available.
The contact owns a 2013 Dodge Grand Caravan. The contact stated that the recall notice for NHTSA campaign number: 14V234000 (electrical system) was received in August of 2014. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
The contact owns a 2013 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000(electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure.
2013 Dodge Grand Caravan. Consumer writes in regards to vehicle rear quarter vent window switch. The consumer was informed the parts were not available and her name would be put on a waiting list.
I have been on a waiting list since first notified of this recall. The switch had been disconnected when I first took it to the dealership but I have yet to have the repair completed.
The contact owns a 2013 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) and stated that the parts needed for the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2013 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2013 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to do the repair was unavailable. The dealer disconnected the affected part as an interim repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the delay. The contact had not experienced a failure. The VIN was not available.
The contact owns a 2013 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. MA 10/22/2015 the consumer stated the issue was fixed. Updated 04/05/16
The contact owns a 2013 Dodge Grand Caravan. The contact stated that the recall notice for NHTSA campaign number: 14V234000 (electrical system) was received in July of 2014. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
The contact owns a 2013 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system). The vehicle was taken to the dealer for repair. The contact was under the impression that the repairs were performed; however, the window failed to open. The dealer was contacted and advised the contact that the part needed to do the recall repair was not available. As a temporary remedy, the motor was removed in order to prevent a fire. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the part needed to do the repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2013 Dodge Grand Caravan. The contact received a recall letter under NHTSA campaign number: 14V234000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available. Updated 09/21/15
The contact owns a 2013 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) and stated that the part needed was not available to schedule the recall repair within a reasonable timeframe. The dealer did not give a specific date for when the part would become available for several months. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- Rathdrum, ID, USA