This problem may be covered under warranty. Ask your Dodge dealer.
6.0
fairly significant
AC / heater problem
Purchased van brand new.
Almost out of factory warranty, but not done with failing parts on a vehicle purchased new!
Took it in for other work (other failing parts!) and they tell me there is a recall on the AC which needs to be reprogrammed. So I say "do it" and they tell me an actuator has failed. Another part to be replaced.
Parts replaced and I think it is fixed... who knows??? I have no idea how many of these parts are actually working and how many are not. FCA has probably the worst vehicles on the road for reliability. This will be my first and last Chrysler product: fool me once....
I have had multiple issues with this vehicle since purchasing it new. I have emailed a complete list of them to FCA Canada Customer Care and the reply from them was "Too bad for you". My request was simply that they give me some consideration towards an extended warranty seeing as the vehicle and parts in the vehicle are obviously substandard in quality. They have refused. It is obvious Chrysler does not care at all about their customers knowing their product is garbage. I don't mind purchasing an extended warranty to cover this piece of garbage, but think Chrysler should pay half of that.
- Don S., Niverville, MB, Canada
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Started with, passenger side blowing hot air, wouldn't switch over to cold air, looked up recall situation, first thing, they tried pulling was the mileage warranty crap...
They did their software level and reprogram, now the rear actuator doesn't work, rear ac/heater is stuck in hot air mode and they WILL NOT correct this problem!!
- Dwayne W., Toronto, ON, Canada