This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Dodge Grand Caravan. The contact stated that the rear passenger's side sliding door failed to open. There were no warning lights illuminated. The vehicle was taken to marty cancila Dodge Chrysler Jeep Ram (2175 N hwy 67, florissant, mo 63033, (314) 831-3300) but was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was 132,000. Consumer also had an issue with passenger airbag light which remains on.
The actuator on the passenger sliding door was making a buzzing noise for a few weeks and then the door just froze shut. After googling some things, this is a common problem on these vehicles and it should be a recall!!! I am letting the several others know to file a complaint as well.
The contact owns a 2015 Dodge Grand Caravan. The contact stated that the passenger side sliding door did not open manually or electronically. There were no warning indicators illuminated. The contact called clear lake Chrysler Jeep Dodge at 281-481-1000 (15711 gulf hwy, webster, tx 77598) and was informed that the actuator may need to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The VIN was not provided. The failure mileage was approximately 71,500.
- Seabrook, TX, USA
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- Florissant, MO, USA