This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Check engine light came on and took to local mechanic. P0302 code, car has 113,000 miles so new plugs and coils. Drove car for two days and light came back on with same code. Mechanic was confused as to why it was occurring and we did some research to see this seems to be a somewhat common occurrence. Cylinder head needs to be replaced. These seems to be the same issue that was covered under service bulletin 09-002-14 REV. B but was not extended to include newer models that are experiencing the same issue. Apparently Chrysler did not fix the original issue it seems and will not update the service bulletin. Contacted the dealer from which we purchased the vehicle, Len Stoler Inc. 1001 Baltimore Boulevard, Westminster MD 21157. Upon talking to the service manager and explaining the issue I was told that the dealer nor Chrysler had any fiduciary responsibility and there was nothing they could do to help.
Premature failure of valve lifters and damage to exhaust and intake camshafts. Engine had 59074 miles on it and used appropriate Valvoline synthetic blend oil since approx 15,000 miles. Valve train started ticking and got progressively louder in less than a two week period. Engine oil system was flushed and reserviced with appropriate Valvoline synthetic blend oil once again. Valve ticking got progressively louder and the vehicle went in for repairs. Valve Lifters had premature bearing failure on multiple Lifters causing excessive wear on both the Exhaust and Intake Camshafts as well as the Valve Lash Adjusters. The vehicle was outside of the warranty window. Cost for repairs was $2,272.34. I was informed by the garage who did the repairs that this is a ongoing problem with the Pentar 3.6L
- Check engine light - code: P0302 (Misfire Cylinder) - This is a converted wheelchair mini-van and I am in a wheelchair. Break-down on freeway would leave me stranded. - Apparently this #2 cylinder problem was part of a recall for 2011-13 Pentar 3.6L engines and from what I have read online the problem still persist and in 01/2022 a class action lawsuit has been filed against FCA for this exact problem (See attached). - I have taken the van into both the dealer and independent service center - Heads need replacing due to known bad cylinder head problem with these engines. - Check engine light came on in 03/2022 and I paid to have plugs and head gasket replaced only for the P0302 light to come immediately back on. Took back in and 2nd experienced tech confirmed head problem and instructed me to go to dealer; dealer confirmed head problem but said no recall available as of yet. Dealer quoted repair cost to heads of $5,145!!!
When drive over 60mph I smell burn from front hood. I took to Dodge dealership. They said oil leaking so paid $950, 3 weeks later car broke down like can't go over 30mph, Aqcell won't go up, I took to dealership again, he said transmission I paid $4600( October) it used transmission. After change transmission drive was uncomfortable, not smoothly like before. I took dealership he said It because differen transmission, so need takes a while to get use to it. (Idk it true or not) And engine light on over 7 times and still burning smell if drive over 60mph. Dealership kepts 3 days but they said car is fine. Im like how heck fine? If I drive 60mph now I can smell burn. Feel very uncomfortable to drive i have 3 kids always with me but can't sell car with this conditions. Any advice appreciate
- Prosper, TX, USA
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The contact owns a 2015 Dodge Grand Caravan. The contact stated while driving the accelerator pedal was depressed however, the vehicle failed to accelerate. The vehicle revved up but, failed to shift into gear. The check engine warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic and the contact was informed that the transmission had failed and needed to be repaired or replaced. The contact stated that the failure was related to NHTSA Campaign Number: 16V461000 (Power Train) however, the VIN was not included. The manufacturer was notified of the failure, but no further assistance was provided. The approximate failure mileage was 128,000.
Light came on (not flashing) took to Auto Zone for a diagnostic which the ASE Certified Technician said the error code was PO301 cylinder 1 misfire was detected and it was the #1 spark plug and it needed new one. However the spark plugs are not scheduled for maintenance until 100 k miles and my van is just over 60 k and I had my dealership do the 60k maintenance in March but didn-€™t include the spark plugs. We had a mechanic from out of town look at it per our dealership as we were out of town. He reset the code on 6-1-2021and it came back on after 7 days for two weeks it went off and came back on again on 6-11 and went off on the 14th. Today is the 15th of June, 2021.
I just made this same report but with my son's Dodge 06 VIN number. Ignore that report!! for my Dodge 2015 Dodge Grand Caravan here is my report: Passenger side air bag exploded. Luckily no injury. Vehicle was not moving. I didn't even know it could do that! I'd like this fixed. Also, two leaks in engine. Oil leak/transmission leak. Is this normal" leaks are ongoing. Another thing: Noticing headlights getting slightly dimmer, then brighter, at night as if some sort of electrical problem" this happens during driving and not driving.
The contact owns a 2015 Dodge Grand Caravan. The contact stated oil was discovered on the floor of the garage. The vehicle was taken to an independent mechanic who diagnosed that the screw on oil filter adapter had failed causing oil to leak from the engine. The vehicle was not yet repaired. The local dealer james Dodge located at 13007 wicker ave, cedar lake, in 46303 and the manufacturer were notified of the failure. The failure mileage was 150,000.
Car purchased brand new March 2015. February 2021 at approximately 93,000 miles extensive oil leaking damage. Car is leaking oil from the oil filter housing unit including the gaskets around. At this point, the correct part is on back order from Chrysler, per the dealer where purchased the car, I am number 28,000 plus in the line to receive this part. There is no eta for when the part will be available. The van leaks when parked and in drive. I got an oil change end of December 2020 and was down to two quarts of oil in a month time and 1000 miles since oil change. The car is now un driveable and Chrysler is doing nothing to assist with getting a loaner vehicle.
The contact owns a 2015 Dodge Grand Caravan. The contact stated that while driving at various speeds, the vehicle failed to accelerate while depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was taken to Chrysler Jeep Dodge of Virginia beach located at 3152 Virginia beach blvd, Virginia beach, va 23452 and was diagnosed that the torque converter and engine valve was faulty and needed to be replaced. No further information was available. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 95,000.
While driving the vehicle with no warning the engine light came on and started to blink then the vehicle started to jerk and it was loosing power and would not go over 20 on the city street.
(automatic) highway, local roads, uphill or straightaway. Car has difficulty accelerating past start up speed. When starting from a red light into 2nd gear the car will quickly slow then go from 1st gear to 3rd. Sputtering, hesitation. After I've already reached speed limit. This has caused many issues with close 'rear ending ' issues. People rear ending me or my rear ending them because of the quick/hard shifting. Car has been seen 2X since Feb. 2020 going on 3X. Same complaints. Exhaust has thick white smoke, smells slightly of gas. Engine check light diagnostic: 2nd cylinder misfire. 1st service fix focused on thermostat and repaired it. 2nd service diagnostic showed cylinder 2misfire again. Repairs focused on changing spark plugs and fuel injection decarbonizer. Last seen 8/2020 today is Nov 1st. I have another check engine light with same issues. 2nd cylinder misfire. I feel as many unsafe issues this car has I'm afraid to drive it. So it is sitting in my drive way. I've read it could be the transmission or it could be a coil. I've heard the repairs could cost upward of $2500 and that this is a common issue with this type of engine.
Took car to dealer this is what was found. Replace intake cam exhaust camshaft 24 rockers and 24 lifters (found cylinder 3 rocker intake and exhaust coming apart damaging intake and exhaust camshaft) I was told this is due to wear and tear. The car is only 6 years old $2,700 dollar repair.
Recently my van has started shutting off automatically for no reason while it should still be running. Sometimes it just shuts off and then restarts and other times it has shut off and I have had to restart it with the key. There is no specific thing that triggers the issue and it has happened while sitting still, after putting it in park, and while turning going down the road. I looked up any recalls for the vehicle but there were non. However, this seems to be a common problem for the mini van.
I was informed this vehicle has been recalled for a transmission (recall reference S44) on 06/24/2016 and it has required a transmission replacement, costing $4K in July 19, 2019. On June 20, 2020, while driving on a highway, the vehicle suddenly made a loud revving sound, RPM increased nearly to max, acceleration became inoperable, and caused active traffic delays - similar to what had occurred a year before when the transmission was replaced.
Vehicle, stationary, car does not start on the first try if it sits for over 4 hours. Cranks then stalls, or cranks over and over until eventually catching. New: Car battery, battery tender/charger, new/upgraded spark plugs, new/upgraded ignition coils. Appears to be tipm failing. Has been getting progressively worse over the past few weeks.
My car is regularly maintenanced by your dealership I also have a maintenance plan that I purchased that your dealer refused to honor. I purchased my car from Dodge dealership on reisterstown road in owings mills md 21117 in March 2015 approximately less than 24 months I began having trouble with my tires and was informed by Dodge that my vehicle was used and not brand new as I was expecting when I purchased it for 30,0000. Less than 48 years my engine gave up and has to be built from scratch putting my car value down and leaving me and my kids stranded for the holidays and my gps stopped working completely and now I need 4 new tires again. Your dealership sold me used tires and I contacted tire manufacturer and they said you need to replace tires through warranty but you refuse to do it. All you have to do is file a claim because yokohama tire manufacturer said tires should last 50-60K miles mine only last 30K I purchased new but you gave me used how does this happen on a brand new car? I took my car back to the dealer for repairs but, to date, the dealer has been unable to correct the problem. This problem substantially impairs both the use and value of my car. Therefore, if you and/or your dealer are unable to correct this problem in a "reasonable number of attempts" as that phrase is defined in Maryland's automotive warranty enforcement act (md. Code ann., com. Law II, 14-1502 (D) ), I will expect you to [repurchase or replace] the vehicle pursuant to 14-1502(C) of the act. To resolve the problem, I would appreciate my car replaced by a brand new vehicle comparable to the one I have now or the dealership to repurchase my car. This car has been unreliable and unsafe for me and my 4 kids. I look forward to your reply and a resolution to my problem
A D V E R T I S E M E N T S
- Waynesboro, PA, USA