9.0
really awful
electrical problem
The driver side sliding door will not unlock, either manually or electrically. So it cannot be opened. We drive with grandchildren fairly often so I think this should be considered a safety hazard. It seems that this is a common problem that may cost a $1000 or more to repair. It would be disappointing to have to put that kind of money into a vehicle this new. I have contacted FCA Canada and they aren't willing to do anything.
- John D., Jasper, AB, Canada
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A D V E R T I S E M E N T S
This is not only a inconvenience but a safety issue, I have older ladies I give rides to and one of them have to crawl over to the driver's side seat because of the sliding drivers side won't open. I had a car accident one time in another vehicle and the passenger door locked and friend could not get out.
This is a very scary situation that can occur because the door will not open. I contacted Jim Baier Ford where I purchased the vehicle and service man said there were no recalls on this year and model of van.
- Bonnie M., Keokuk, IA, US