This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My wife was stopped at a drive through window in DRIVE when the engine stalled. It wouldn-??t crank over and needed to be pushed out of the way and towed. The TIPM failed and needed to be replaced. The repair was done at a Chrysler dealer and they took the faulty part after repair. Safety was at risk because if this had happened in the middle of the road it could have caused an accident. My wife was lucky it happened at the drive through. Vehicle not inspected by police or insurance. No warning lights or other symptoms, just engine stalled
Both back doors have failed lock actuators. I-??ve gotten a repair quote of over $1400 per door to get fixed. Both doors buzz and one has actually locked shut. Extremely inconvenient with children.
I bought a 2016 Dodge Grand Caravan in December 2019. I just recently learned of a recall for the sliding door actuators. The driver side sliding door stopped working about 3 months after I purchased said vehicle and has never worked since. The passenger sliding door has been having problems since early 2020, about 1 year after purchasing said vehicle. Just recently it (passenger door) has not been closing nor sometimes not opening. I find this as a hazard when I am carrying family/friends, or even myself. If the vehicle were to have a fire, collision, it would be very hard for someone to enter/exit the vehicle. I am asking to have my vehicle repaired as such "recall" was made on my 2016 Dodge Grand Caravan, and I was not notified by the auto dealer, in person, nor by mail.
- Beaverton, OR, USA
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Looks like there's a design or defective part on the driver side (Left) window. It is unable to open. This is the second time that the window unable to open, the first time happened in around late 2019 early 2020. It was the window power switch issue and I had it replaced. Recently the window stopped working again. This can be a potential safety issue if the car is drove into a river or in a high water area and the window cannot be opened for driver to escape.
The rear passenger sliding door is making a buzzing noise when unlocking. I have had it lock up a few times where I can't open the door and this is a big safety hazard. I have kids and if something was to happen and I couldn't open the door. I see there is an extended warranty for this problem. I called the dealership and they looked up my vin # and said I was not covered. The door lock actuator needs to be replaced.
the door locks on the driver side rear sliding door became inoperable the door was unable to be opened at all, trapping passengers in an accident or an emergency
The side door actuator is malfunctioning. There is a loud buzzing noise that comes from the drivers side, side sliding door when locking and unlocking the van. Sometimes the door will not open at all and just keeps buzzing, I have also had issues unlocking the door as a result of the malfunctioning actuator. This is a HUGE safety concern as the door may or may not open and if it does this during an accident or other kind of emergency, the results could be catastrophic.
Loud buzzing noise when locking door. Seat position control buttons and mirror positioning control buttons stopped working. Had fixed and within a month, they stopped working again. The buzzing issue has been going on for years now. The issues with the seat/mirror controls started about three months ago.
The sliding door on the passenger side buzzes when the electronic locks are locked or unlocked. This is a shock to the driver as the locks engage while driving away from parked.
Unknown- was not in a accident but sliding door just all of a sudden will not open unlatch or anything it-??s stuck shut will not even make an unlocking noise when attempting to open
Actuator in left sliding door went out so now the door will not close or latch unless it-??s unplugged-?? however still will not lock. Now the right side is doing the same.
A D V E R T I S E M E N T S
- Yuma, AZ, USA