Bought van and shortly after the right passenger sliding door starting making a loud buzz every time it was unlocked. Researched that it was the actuator, have not fixed yet. Now, In August 2021, the drivers passenger sliding door will not open. It just stopped one day. it won't open with the latch, inside or outside, with the key fob, or with the button inside on the door or on the visor. I'm afraid if I ever have a wreck, we could be trapped with doors that just don't open. I've reached out to a few dealerships, and it is a costly fix and can't seem to get much info or response back from them anyway.

- Oak Grove, MO, USA

The locking mechanism on the passenger rear sliding door makes a loud buzzing noise when unlocking. It is so loud that it can be heard up to 15 feet from the vehicle. Sometimes it will either stay in the locked position or it will remain unlocked regardless of the buttons being pushed. In the event of an accident and the door is stuck in the locked position it will put my children in danger of not being able to get out of the vehicle through that door. I have not taken it to be inspected nor has the manufacturer inspected it. There were no warning lights or indicators prior to or after the problem started. It is available for inspection upon request.

- Hoquiam, WA, USA

Passenger and drivers side rear sliding door locks making grinding noise, both during lock and unlock movements.

- Portage, MI, USA

Currently my sliding passenger side door is in the locked position and will not unlock. I purchased the vehicle in January 2016 and had the drivers side sliding door lock actuator replaced by dealer in September 2018. I am now incurring the cost of having the passenger side actuator replaced. I believe this is a major safety issue as my children cannot exit the vehicle on one side, twice now on a relatively new vehicle. The door lock CANNOT be utilized in a manual manor thus it is either risk having to exit through the rear lift gate or front door or pay to have the part replaced. I will ask to have the defective part retained for inspection on the current broke side. There is a FCA service bulletin, 23-017-20 currently recommending dealers replace both sides when brought ot hteir attention.

- Tucson, AZ, USA

Upon arriving home, I tried to remove my special needs daughter from the rear driver sliding door, locking mechanism remained engaged. I attempted to unlock with the fob, the driver door buttons, & on the sliding door itself. Nothing has changed.

- Houston, TX, USA

Vehicle stalls while driving, losing all power. Often cannot be immediately started again. Has been to the dealer several times; they can not duplicate the problem to diagnose. Date of incident selected below was the first of many occurrences.

- West Monroe, NY, USA

My left sliding door won't open or unlock. My right sliding door is making a loud buzzing sound when the power lock unlocks/locks. The vehicle is currently at a dealership for these problems.

- Warren, MI, USA

Passenger side rear sliding door is locked, as it has been reported in CASE number 11424331. this could cause serious problem in case of fire or accident, delaying back seat passengers exiting the car.

- Lewes, DE, USA

The driver's side power sliding door locked and would not open either by mechanical means or power slide using the handle or the button over the driver's head. Then the next day the passenger side sliding door did the same thing. I had to hit the door with my socked foot from the inside while trying to unlock the door manually. I was eventually able to get the driver's side sliding door open by this means and the passenger door started to work also. The problem now is the actuator makes a buzzing sound when I hit the lock button either on the door or the keyless remote or when the vehicle reaches auto lock speed. This is a HUGE safety issue for rear passengers. If there is an accident or vehicle fire, the rear passengers will not be able to get out and might suffer severe injuries or die!!!!!!!!!!!

- Dunlap, IL, USA

Rear driver side door is stuck in locked position. Can not electrically or manually unlock or open door. This is a safety concern for children in vehicle.

- Lake Saint Louis , MO, USA

I am writing today with a serious safety issue on our 2016 Dodge Grand Caravan. Our van has rear power sliding doors and locks; recently the drivers side rear door has stopped sliding and will not unlock at all, either with the key or manually. APPARENTLY this is a WELL-KNOWN ISSUE ; the dealer has stated that they will take a look at a vehicle for repair but we will have to pay the $200 diagnostic fee and approximately $1300-1700 to have the door repaired. THIS IS A COMMON FACTORY DEFECT that is also a SEVERE SAFETY HAZARD. I have two young children; if I was hit on the passenger side of the vehicle, how could I possibly get my children out of the car safely" If it was simply a power vs. Manual door issue, we wouldn't mind. However, the door will NOT OPEN AT ALL!! Now the passengers side rear slide door is making really loud noises, . Loud enough to startle people walking by or in the van trying to get out. So, it is also about to go out and that will leave no way in to the side of the van where my children and elderly parents sit to get them out and it will be another $1300- $1700 to fix. Will it take the Death of a child for Dodge to issue a recall on the common problem" Even the repair tech at the dealer said that it happens all the time. This is not right and not safe for families. After a quick search I have found so many more people that have the same exact problem and Dodge still isn't willing to help. Please contact me if you need more information. Thank You

- Cosby, TN, USA

The driver's side door is stuck in the locked position. You cannot unlock it manually, you cannot open the door manually. The key fob will not open it. The button on the top of the van will not open it. If this happens to all the doors, we could be stuck inside. We live in South Carolina where the daily summer temperatures are over 90. If all of the doors get stuck, who knows if the windows will get stuck. What if we get stuck in the car" We have contacted someone to repair it and it is over $1200. That is ridiculous for a 5 year old vehicle. There were no warnings of this and the door opened about 10 minutes before this happened. I am on a Q&A post about this issue with almost 200 other people who all have the same issue. How is this not a huge safety concern for you at Dodge"

- Conway, SC, USA

Passenger sliding door lock actuators fail. This failure prevents the ability to lock or unlock the door via the FOB, press buttons or from the drivers console. This also prohibits opening the afflicted door from outside of the vehicle. Children are often unable to manually unlock the door and exit.

- Kansaville, WI, USA

Passenger side rear sliding door stuck in locked position. Unable to open door/unlock door using key fob lock button, key fob door button, console door button, outside door handle, inside door handle. Cannot manually unlock door or unlock using any of the power unlock buttons in the car or on the fob. Door operates correctly right up until it doesn't with no warning. I have an handicapped passenger for this vehicle. He was not in the car, but could have been. Any person would be unable to exit the vehicle from the middle row passenger seat thru that door. If it was a carseat, another individual would have to climb in from another entry point and release the child. If it was my adult son with cerebral palsy, removing him from the vehicle would be arduous and impossible in an emergency situation. Given that passenger vans are often used for ADA persons, this is a serious safety issue and needs resolution.

- Livonia, MI, USA

After driving the vehicle 15 miles or so, the vehicle begins to cut off when you have to come to a stop. It will start back up, nut continues to get worst the longer you drive it.

- Gatesville, NC, USA

I have a 2016 Dodge Grand Caravan and when I unlock the passenger side sliding door using the unlock button from the remote it makes a loud buzzing noise. Sounds like maybe a gear is grinding in the unlock mechanism.

- Buena Park, CA, USA

Rear sliding door suddenly became stuck in the locked position and I am unable to open the door in any way. This is causing my children to have to exit the van on the traffic side of the car. This would also leave my child trapped in the car should an emergency arise or an accident occur on the other side of the van.

- Westwood, NJ, USA

My 2016 Dodge Caravan back sliding door started buzzing and sometimes doesn't unlock. It is driving me insane. It is very loud. I've seen many people complaining about it.

- Salisbury, MD, USA

The driver side, rear sliding door on my 2016 Dodge Grand Caravan wheelchair van with 38,806 miles is locked shut. This happened on April 10, 2021. Cannot access the person in the wheelchair in the rear of the vehicle quickly in case of a medical emergency. This is a safety issue. This defect appears to afflict this Dodge van. The defect part is an electrical actuator that locks/unlocks the sliding doors.

- New Bedford, MA, USA

The sliding door on my 2016 Caravan sounds a loud buzzing alarm while driving when the automatic door locks engage. It will periodically not unlock when stationary and the door will not open when needed. Disabled members are not able to have a safe exit through the doorway.

- Blue Springs, MO, USA