This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving 25 MPH, the vehicle started jerking and making an abnormal noise while accelerating. The check engine warning light was illuminated. The contact pulled over and attempted to reverse however, the vehicle stalled. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the transmission needed fluid and the transmission pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 135,000.
- Milwaukee, WI, USA
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- Milwaukee, WI, USA