This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Bought the van in December of 2019. A few months ago I noticed that the van wasn't accelerating/shifting when going up hills. It delayed started one night and I had to shift if off and restart it. My front A/C stopped working and kicks on randomly. The doors don't automatically lock until a few minutes after being put into drive. Back right door doesn't lock. Recently took it to my mechanic and was informed that there is burnt wiring and possible plugged cad. Converter.
Engine stalls without warning when gas gauge gets to 1/4 of tank. It has happened when going 70 mph on highway, in stop and go traffic on highway, going slow speeds on a residential street, or at a stop sign. Loose power steering and power brakes. Have to come to complete stop, put it in park, and restart it. No warning, no engine misfires, just abrupt sudden stop. The only common thing is the level of gasoline in the van. As long as it is filled before it gets to 1/4 tank, it doesn't have problems. Took to dealer who could not duplicate problem (had more gas in it) and they said there were no codes. They would not perform diagnostic tests on all systems. Asked them to test power control module since same problem was subject to recall of other 2018 Dodge Caravan under recall no. U87 for Chrysler and NHTSA campaign id 18V524000, but they would not, even though vehicle was still under the warranty provided as a certified used vehicle.
- Spring, TX, USA
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- Los Lunas, NM, USA