This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I just bought the car. My family was very excited to have powered doors, including the trunk. We tested the doors thoroughly. That night I push the button on the key fob to open the trunk and hear an awful metallic ripping noise. I inspected the door to figure out the cause. The spoiler, which has the brake light attached, was loose. It was still attached though and I needed to go somewhere. While driving the spoiler flew off and completely detached. Luckily no one else was on the road at the time. My husband found the part later and the clips to hold the piece on were broken.
2019 Dodge Caravan driver door handle broke. It is a thin plastic. This van was brand new when I got it and it just barely turn 2 years old. I am disabled and when I cannot use my left side it is hard to wine down window and open the door from the outside. I cannot climb to other seats to get out. I asked the dealer where I got the van if they were going to fix it. I was told labor and part nearly $500. I feel they should fix free cause it is a danger to people with disavantages.
The passenger rear sliding door will not open with the keyfob. You have to manually lock and unlock. When you hit the door button on the keyfob it will unlock the rest of the doors but not open the door. If the rest of the doors are unlocked and you grab the sliding door it will set off the alarm. If it is locked it will not unlock and open with the button on the roof until manually unlocked.
This vehicle had damage to the driver side sliding door which led me to believe that the door was off track and not working properly. This is not the first vehicle that I've had with this company that has not been rolled worthy.
- Villa Rica, GA, USA
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- Pickerington, OH, USA