This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2019 Dodge Grand Caravan. The contact stated while driving at approximately 40 MPH, while the brake pedal was depressed the vehicle violently shuddered and stalled. No warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the torque converter and spark plugs needed to be replaced, and the vehicle needed a software update. The vehicle was repaired; however, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.
- Fort Riley, KS, USA
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- Fort Riley, KS, USA